03-13-15 05:27 AM
92 ... 234
tools
  1. Spawn12's Avatar
    You have to tap right on the arrow in the preview to open up the input box underneath the preview.

    Posted via my Z10
    I know that but that doesn't work, it used to work but now it doesn't. I still get the preview but I can't reply unless I go into the text, bbm or WhatsApp apps.

    One thing that annoys me about the pop up previews is that u don't get much time to answer so hopefully blackberry will give us time out options in the next update.


    Posted via CB10
    10-28-13 05:02 PM
  2. ital1's Avatar
    I find that you have to be precise with your finger on that arrow; it is quite sensitive.

    Posted via my Z10
    10-28-13 05:44 PM
  3. vulfadli's Avatar
    Now that I've tried the turn off bbm from hub, it's missing along and other applications so how do I get it back on?


    BB OS10.2 BBM instant preview not working..-img_20131231.png

    Posted via CB10
    10-28-13 10:47 PM
  4. Spawn12's Avatar
    I find that you have to be precise with your finger on that arrow; it is quite sensitive.

    Posted via my Z10
    Before it stopped working, I didn't have to be that precise. I could just press the message and the box to reply would appear. So no you don't have to be that precise in all honesty.

    Posted via CB10
    10-29-13 06:47 AM
  5. asiayeah's Avatar
    Yep I was able to reply a few days ago. But now I can't seem to reply whether it's a bbm, text or WhatsApp message.

    Have tried restarting but to no avail.

    Posted via CB10
    Same here. It worked before for me and now it doesn't work at the moment. This is annoying as it's one of the most advertised feature for 10.2.
    10-29-13 07:41 AM
  6. Spawn12's Avatar
    Ok I took my battery out, sim card and sd card and left the phone for 10mins then put it all back and restarted the phone.

    Instant reply now works for me.

    Posted via CB10
    10-29-13 07:41 AM
  7. asiayeah's Avatar
    Ok I took my battery out, sim card and sd card and left the phone for 10mins then put it all back and restarted the phone.

    Instant reply now works for me.

    Posted via CB10
    I just did the same but I could see instant reply for BBM suddenly. Still it is worrying as it sometimes work and sometimes doesn't. Hope BlackBerry would fix it soon.
    10-29-13 08:14 AM
  8. Coraya's Avatar
    By going to the bbm app, holding a contact, viewing their profile, clicking detail and switching the notification off then back to on did it for me.
    11-03-13 08:26 AM
  9. Neil9800's Avatar
    I have found that after completing the update I had an issue with instant previews. I decided to factory reset the phone and now instant previews are working just fine. I jave beta version of BBM channels installed too.

    Now I have no bugs to speak of.

    Drom my Q5
    11-03-13 09:12 AM
  10. jay1066's Avatar
    I have just turned all notifications on and of but still not working

    Any other solutions?
    11-07-13 03:01 PM
  11. jay1066's Avatar
    By doing factory reset wont you lose everything you have saved on the phone?
    11-07-13 03:02 PM
  12. Spawn12's Avatar
    By doing factory reset wont you lose everything you have saved on the phone?
    No that's a security wipe, u won't lose any of ur information by doing a hard reset. I've done it numerous times.

    Had a new Os update yesterday and all my issues are fixed including the dark theme in contacts. All my Android ported apps work fine now.

    Posted via CB10
    11-08-13 08:15 AM
  13. jay1066's Avatar
    Thanks spawn. So how do i go about doing the factory setting?

    Posted via CB10
    11-08-13 07:11 PM
  14. jay1066's Avatar
    Sorry factory reset!!

    Posted via CB10
    11-08-13 07:11 PM
  15. Spawn12's Avatar
    Thanks spawn. So how do i go about doing the factory setting?

    Posted via CB10
    Hold both up and down volume buttons till the phone shuts off. It will take a screen shot but keep the buttons held down for a few more secs.

    Posted via CB10
    11-09-13 08:45 AM
  16. sackmanbandit's Avatar
    hey everyone,
    On my wife's Z10, i updated it to OS10.2 Telus release and for some reason BBM instant previews not working. I checked all the settings under the Notification profile and Instant preview is turned ON every where.

    I tried to reboot the phone twice.

    anything you guys suggest?


    Thanks
    03-13-15 05:25 AM
  17. sackmanbandit's Avatar
    I am trying frantically to shut mine off, with no success... wanna switch phones? Lol
    03-13-15 05:27 AM
92 ... 234

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