1. PowderJockey's Avatar
    I apologize if there is another thread on this, but i couldn't find one. First time trying to back up my Z10 with the official and new installed Windows 8.1. BB Link will not recognize the phone. Is this a known problem or am I doing something wrong? This is the same computer that I've been using too back up for the past 6-8 months.

    Any pointers much appreciated.
    10-26-13 01:07 PM
  2. anon3700711's Avatar
    Uninstall BlackBerry Link and install Link by plugging your phone into your computer and letting the phone reinstall Link for you. Or alternatively uninstall and re-download link.

    Had the same experience.
    PowderJockey likes this.
    10-26-13 01:11 PM
  3. russmov's Avatar
    I have the surface pro 2 with windows 8.1 and it works flawlessly with my Z10.
    PowderJockey likes this.
    10-26-13 01:14 PM
  4. PowderJockey's Avatar
    Seems to work now. Thanks for the tip.

    Connecting the Z10 did nothing. Just reinstalled from the file.

    ZED-10 for the person on the move. OS
    10-26-13 04:39 PM

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