BB Link not recognizing Passport after Release 10.3.2.2474
Hey Fellow BB Enthusiasts
Wondering if anyone would have an answer to this new issue? I have been swapping out video files by means of mass storage access on my phone and connecting to my Mac Air. Just last night, my phone ran the software update 10.3.2.2474. When I tried to access mass storage OR even get onto BB Link, i am having no luck what so ever.
I get the pop up on my passport saying "Device is connected to computer". Yet it does not show on BB Link at all.
When i turn Mass Storage on, I get the typical pop up about what it is then i click continue. Yet, the phone does not appear on my Mac Air Finder left nav window.
I have been getting "USB Connected" pop up about the options. "No drivers were detected on the computer" to a) Install driver, b) Access SD Card, c) Use charge only and d) Ignore.
I have tried tried A and B with no luck.
I have done numerous reboots to the phone and computer. Not sure what has changed with the latest release and why it has affected by ability to access Mass Storage which I really need to add videos. I would use BB Link but my phone will also not be recognized by BB Link anymore.
Any suggestions?
Thanks :-)