1. anon(55900)'s Avatar
    More: sachesi can't perform a backup either, says BB is messed up.

    Can't perform a full backup on BB Link, even though everything looks like its working.

    Unlocked BB Passport, Black, bought thru Amazon as new, running; Software Release=10.3.3.1463 and OS 10.3.3.2205

    I rebooted phone, I uninstalled and reloaded; BB Desktop Software 1.2.0.52_b59, then phone requested drivers installed, .... start up Link, it says phone is connected, I start full bkup but it can't and suggests to see if connected but it obviously is.

    I even tried my old laptop on win seven as well as tried a different USB cable, with same results.
    Last edited by mawil1013; 02-15-17 at 05:22 PM. Reason: sachesi no bkup too
    02-12-17 08:47 AM
  2. Carjackd's Avatar
    I would try reloading link on your windows 7 pc, there is no windows 10 support for link
    02-13-17 12:31 AM
  3. Carjackd's Avatar
    I also assume your win 7 is a 64 bit operating system
    02-13-17 12:34 AM
  4. Jake2826's Avatar
    Lots of people are have the same issue you are having with attempting to backup 10.3.3 on Link. I had the issue myself on one of my Windows 8.1 PC's, but on a different one it worked fine. Anyway, I just wanted you to know that you're not alone if that's any consolation. Try a different computer and you might get lucky.
    anon(55900) likes this.
    02-13-17 01:16 AM
  5. anon(55900)'s Avatar
    I also assume your win 7 is a 64 bit operating system
    Not sure, either way, both used to work before last update. At least the w7 always worked and w10 has always been a struggle.
    02-13-17 08:22 AM
  6. anon(55900)'s Avatar
    Lots of people are have the same issue you are having with attempting to backup 10.3.3 on Link. I had the issue myself on one of my Windows 8.1 PC's, but on a different one it worked fine. Anyway, I just wanted you to know that you're not alone if that's any consolation. Try a different computer and you might get lucky.
    I'm going to put on the prior OS using the blitz with sachesi until they fix this.
    02-13-17 12:05 PM

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