BB Icon missing on Z10

Good day,

My son's Z10 suddenly had the BB icon disappear.
It looks as though only certain things need it, and BBM is one of them. It's wifi only for data.
Worked great for a long time now.
The only thing different (and seems like it may have caused it) is we put a sim card in to give him calling and test capabilities.
I tried pulling the sim card, and it still won't work. Along with restarts.

Any ideas?

TIA

Go into the device settings
Go to the about page
In the drop down menu, choose network
Tap the overflow menu (three dots in corner)
Tap 'Register BlackBerry'

See if it works after 5 mins

Posted via CB10

Also go to settings > network and connections >mobile network and make sure data services are turned off.

Then when you connect to wifi. See if the BlackBerry logo comes back.

Posted from my awesome Q10

thanks for the ideas, but no dice

Well, it just came back now on it's own
Weird, I wonder what was going on?

Thanks for the help

Odd. I would have expected the register option to bring back the connection. Did you try deleting the stored profile to the wifi network you were connected?

Posted via CB10