1. anon(55900)'s Avatar
    Update: Thanks everybody, all great advice, got it going, deleted the original download off laptop, deleted the installed program, downloaded again, for extra effort I rebooted laptop, then did the install while making sure everything was checked yes for install and I'm golden now!

    OP: I have Win 10 now on my laptop, I installed bb desktop, but even the when I plug USB from Passport to Laptop, and it beeps and says "Device Connected to Computer' on phone. The phone doesn't appear in Window File Explorer. So I assume I need to manually install bb device drivers? maybe? So any help will be appreciated so that I can use Desktop and see the phone in File Explorer.
    Last edited by mawil1013; 07-06-16 at 06:56 PM.
    07-06-16 03:50 PM
  2. CB-BB-BBM's Avatar
    D/L the newest BB blend it should have all the drivers you need.
    07-06-16 04:01 PM
  3. dstephanou's Avatar
    Have u tried installing Blackberry Blend? That took care of the drivers for me on Win10.

    Posted via CB10
    07-06-16 04:01 PM
  4. zocster's Avatar
    07-06-16 04:50 PM
  5. conite's Avatar
    Believe or not, but the newest BB10 drivers are packaged with the Priv drivers.

    https://swdownloads.blackberry.com/D...1570F46266A608
    LSDBerry likes this.
    07-06-16 05:34 PM
  6. ivork's Avatar
    Believe it or not I can NOT get those drivers to work with current release Win10 1709 build 16299.248
    I have tried 3 different pc's now - all on 1709. Only option is to find a win8 or win7 OS.
    02-16-18 01:22 PM
  7. Leyra B10's Avatar
    Believe it or not I can NOT get those drivers to work with current release Win10 1709 build 16299.248
    I have tried 3 different pc's now - all on 1709. Only option is to find a win8 or win7 OS.
    Windows has a win10 download you can install to a USB, if you try a reformat..(if you have backups or just sync with a browser/services) and boot from the USB while OFFLINE, then powershell the garbage off, and then install a fresh copy of link from blackberries downloads it should work out. Can you uninstall the ones you have, and try again?

    Posted via CB10
    02-17-18 07:28 PM
  8. ivork's Avatar
    Windows has a win10 download you can install to a USB, if you try a reformat..(if you have backups or just sync with a browser/services) and boot from the USB while OFFLINE, then powershell the garbage off, and then install a fresh copy of link from blackberries downloads it should work out. Can you uninstall the ones you have, and try again?

    Posted via CB10
    I tried that and no success. However Link works so you can backup etc. But USB mass storage ie access to phone/media card via explorer is not available. Not a train smash but just annoying.
    02-18-18 09:40 AM
  9. Leyra B10's Avatar
    I tried that and no success. However Link works so you can backup etc. But USB mass storage ie access to phone/media card via explorer is not available. Not a train smash but just annoying.
    Atleast link is working, damn though.. one of my favourite things about them is usb mode. Can you sync witha web dav, oneDrive or Box at least? Thought Box was a little better once you learn it and what it can be a part of.

    Posted via CB10
    02-18-18 09:44 AM
  10. ivork's Avatar
    Atleast link is working, damn though.. one of my favourite things about them is usb mode. Can you sync witha web dav, oneDrive or Box at least? Thought Box was a little better once you learn it and what it can be a part of.

    Posted via CB10
    Don't know but doubt it if you can't see the storage as a drive. I gave up and using the kids Win7 laptop FTW.
    02-18-18 09:49 AM
  11. Leyra B10's Avatar
    Ah Ok, might be a graphics card problem then.

    Posted via CB10
    02-18-18 09:57 AM

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