BB Assistant: Voice request wasn't understood
I'm having problems with Blackberry Assistant. Every command I ask my assistant to do, with the exception of BBMs and Emails, I get the "Voice request wasn't understood" response. This includes internet searches, 'remind me to', 'set an alarm at x', 'schedule a meeting', 'remember x' and so forth. Basically most of the functional things I would use it for.
My information is as follows:
BlackBerry Passport model SQW100-1
Software Release 10.3.1.1779
Network: Etisalat UAE
Etisalat has not approved 10.3.2 yet, so I am still waiting on the software update. Also about Etisalat and the UAE, is for many years VOIP was banned; this includes Skype, BBM Voice/Video, Whatsapp calls, however they have been starting to let it through within the last year and it has been working fine recently. Is it possible that something like this could be the result of the carrier? I really can't imagine so.
I have looked online and cannot find a solution to this problem, and I really dont want to wipe my phone and reload it. Does anyone have a solution.
Thanks very much