[tipplex]

Hi

3 days ago my bb10 passport with 10.3.3 went corrupt whole os was dead looked like it was read-only. deleteing apps did not work or using any app also didn't work.

Had to reload os with autoloader even device wipe crashed.

Someone else had this also?

Posted via CB10

[A Noise Annoys]

Hi

3 days ago my bb10 passport with 10.3.3 went corrupt whole os was dead looked like it was read-only. deleteing apps did not work or using any app also didn't work.

Had to reload os with autoloader even device wipe crashed.

Someone else had this also?

Posted via CB10

When the device wipe crashed, did you see any BB error codes? Did it try to reboot at all?

[tipplex]

Yes. Bb10-0010

Posted via CB10

[tipplex]

Bb link reload failed to. Only autoloader solved it. I could delete everything after reboot data was back apps files etc

Posted via CB10

[A Noise Annoys]

What I have done in the past with error messages is to force a shut down and reboot by holding down the power button until the phone shuts down once the error message appears. If it doesn't automatically boot up the push the power button again as normal and let the phone go through its boot process. You may have to do this a number of times before the device boots up properly.

This has worked for me a number of times when a restore has failed and I know a few people it's worked for as well but I'm not making any guarantees it'll work for you. If you're uncomfortable with doing this it's best to seek out further advice. The first time I tried it I was scared ****less! LOL



Posted via CB10

[YesAndNo]

Yes. All of a sudden my Passport SE had no phone carrier network. " unknown sim error" . Did a hard reboot, soft reboot, removed sim and reinstall. I put the sim in my other unlocked PP SE and it worked fine, . Nothing worked. The Os could not show the device manager . It hanged all the time.
For what I know is that this problem happens to my current Passport SE every 6 months to a year or so.
I have to reload the Os in order for my sim to work, and the phone works fine.
I have done this three times in three years. I have the latest official Os version in PP SE.

Posted via CB10

[DrBoomBotz]

For what I know is that this problem happens to my current Passport SE every 6 months to a year or so.
I have to reload the Os in order for my sim to work...

The Passport SE and BB10 Os is the best.

San Dimas high school FOOTBALL Rules!

[tipplex]

Yes. All of a sudden my Passport SE had no phone carrier network. " unknown sim error" . Did a hard reboot, soft reboot, removed sim and reinstall. I put the sim in my other unlocked PP SE and it worked fine, . Nothing worked. The Os could not show the device manager . It hanged all the time.
For what I know is that this problem happens to my current Passport SE every 6 months to a year or so.
I have to reload the Os in order for my sim to work, and the phone works fine.
I have done this three times in three years. I have the latest official Os version in PP SE.

Posted via CB10

This is what I had also!!!

Posted via CB10

[tipplex]

http://support.blackberry.com/kb/art...language=en_US

Looks like this is happening today again. Anyone have a solution for this?

Posted via CB10

[Low Joe]

I had similar problem. Auto loader fixed it

Sent from my 10 Passort SE

[tipplex]

I used auto loader too one week later it happened again. You also have pp with latest 10.3.3?

Posted via CB10

[Rodney Wilder]

Ya, our 4th corporate device reported with the issue was reported today right after I finished using an autoloader to wipe and fix another one. We even had this bug totally brick a device to point where autoloader can't even fix so fighting with cell provider to replace device.
Opening another BlackBerry support ticket on this.

[tipplex]

I was lucky to save all my pictures to a sd and reload. After that it crashed again.

Is there a way to go back to 10.3.2?

Posted via CB10

[wingnut666]

I think this happens to everyone who didnt update with an autoloader...eventually

Posted via CBX

[brookie229]

Is there a way to go back to 10.3.2?

No way back.