07-29-13 06:01 AM
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  1. amp323's Avatar
    amp323
    Today when I connected my phone to the charger I found this red thing on the battery status. Anyone have a clue as to what it is or could mean?

    Battery status: What is this?-img_00000365.png

    Posted via CB10
    07-28-13 09:51 PM
  2. FrankIAm's Avatar
    FrankIAm
    It means the charger is connected but the battery isn't charging, probably, because it (the charger) isn't powerful enough.

    Are you using the stock charger?

    C0001BBF0 - BlackBerry 10 help channel.
    07-28-13 09:53 PM
  3. Chanlion's Avatar
    Chanlion
    Formally it means to use the stock charger because if your using a non stock it doesn't have enough voltage to charge your phone.
    But... Sometimes it glitches out because of a loose cable connection. Just pull the cable out and plug it back in. From the charge cube too. Sometimes it's because of a loose connection so jiggle the cable a little. Or just restart your phone if it really doesn't fix it.

    Nothing serious.

    BTW, I like your FB active frame.
    07-28-13 10:58 PM
  4. MiyakSk33's Avatar
    MiyakSk33
    This also happened to me when using my usb cable to my laptop. It made no sense. I ended up uninstalling desktop link and the laptop account from the device. After doing this I obviously reinstalled the software to the laptop. After reconnecting the device to desktop link it seemed to fix the issue.

    Posted via CB10
    07-28-13 11:05 PM
  5. FrankIAm's Avatar
    FrankIAm
    Originally Posted by tla0177
    This also happened to me when using my usb cable to my laptop. It made no sense. I ended up uninstalling desktop link and the laptop account from the device. After doing this I obviously reinstalled the software to the laptop. After reconnecting the device to desktop link it seemed to fix the issue.

    Posted via CB10
    It does make sense. The usb ports from your laptop output 500mAh at max, the stock charger is rated 750mAh.

    C0001BBF0 - BlackBerry 10 help channel.
    07-28-13 11:15 PM
  6. amp323's Avatar
    amp323
    I was using the stock charger. Plugged in the PlayBook one and it disappeared. Tried the stock one again and it's working fine now. I almost panicked because I thought the battery died or something xD

    Posted via CB10
    07-28-13 11:34 PM
  7. FrankIAm's Avatar
    FrankIAm
    Originally Posted by amp323
    I was using the stock charger. Plugged in the PlayBook one and it disappeared. Tried the stock one again and it's working fine now. I almost panicked because I thought the battery died or something xD

    Posted via CB10
    Well, crap happens! Glad it's working good now.

    C0001BBF0 - BlackBerry 10 help channel.
    07-29-13 12:03 AM
  8. clieman's Avatar
    clieman
    If you are using stock charger and still see this? It is very good chance that your USB cable is damaged. Replace the cable and try again.
    07-29-13 01:15 AM
  9. heyjohnnybravo's Avatar
    heyjohnnybravo
    It can also occur if your USB connection settings are incorrect (ie. 'Connect to Windows' selected but plugged into a Mac")

    Side note: the Blaq active frame is horrendous!
    07-29-13 01:18 AM
  10. amp323's Avatar
    amp323
    Originally Posted by heyjohnnybravo
    It can also occur if your USB connection settings are incorrect (ie. 'Connect to Windows' selected but plugged into a Mac")

    Side note: the Blaq active frame is horrendous!
    Really? I like it. It changes when I have a DM or reply Makes it easier to keep track of twitter since the notification system for the native app can be delayed at times x_x

    Also, thanks for the quick replies.
    Posted via CB10
    07-29-13 06:01 AM
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