1. Yusef Mohab's Avatar
    After the 10.1 update my mobile keeps shutting down at 74% and needs to be charged, i thought 10.2 would fix that problem but my mobile shut downed at 74% too, how could i fix it? or do i need a new battery
    10-26-13 01:12 PM
  2. gariac's Avatar
    I don't have 10.2 yet, but I thought it had a feature to see the power usage of each application. See if any app is the culprit.

    i suggest an OS installation via BBlink. Since these upgrades are incremental, there may have been a problem with the 10.1 upgrade and 10.2 is not changing that code. BBlink will do a backup, but I suggest doing a backup first then reinstall the OS. Blackberry tech support will most likely ask if you reinstalled the OS anyway. Note you will need to enter all passwords.
    10-26-13 01:23 PM

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