[jevinzac]

I tried to install the latest leak 10.3.1.801, and opened the autoloader but all I see is this

I thought there was a problem with this autoloader, so I tried to use another autoloader of a different OS, but still getting the same problem.
It used to work before, no idea what happened! Please someone help me out!

Posted via CB10

[DYLANHABKIRK]

Try closing the autoloader, and right clicking on the file > run as administrator.

Then, plug in your device, and restart it using the lock button.



When it boots up, it should automatically connect to the bootrom

[jevinzac]

Try closing the autoloader, and right clicking on the file > run as administrator.

Then, plug in your device, and restart it using the lock button.



When it boots up, it should automatically connect to the bootrom

Yes I have already done these methods before creating this thread. No luck!

Posted via CB10

[jevinzac]

Nobody?

Posted via CB10

[Levi_Asaiah]

Is your pc recognizing your phone? If not you need to update the USB drivers, try downloading BlackBerry Link (then deleting it). BlackBerry Device Manager also helps. However, if the problem isn't your phone being recognized by the pc it could be your USB cable
Yesterday I was trying to load OS 10.3.0.1418 On my Z10STL100-3 and it didn't work on the windows laptop I usually do it on, I tried a few different pcs with the same result. I resolved the issue when I asked a mobile technician guy I know to use his laptop. It didn't work there either at first but then he swapped my cable for his and my autoloader not only ran, but ran in 10-12 minutes(fastest in my experience) so I deduced that sometimes the USB cable you use may not be full equipped for the job

Z10STL100-3/10.3.0.1418

[jevinzac]

Is your pc recognizing your phone? If not you need to update the USB drivers, try downloading BlackBerry Link (then deleting it). BlackBerry Device Manager also helps. However, if the problem isn't your phone being recognized by the pc it could be your USB cable
Yesterday I was trying to load OS 10.3.0.1418 On my Z10STL100-3 and it didn't work on the windows laptop I usually do it on, I tried a few different pcs with the same result. I resolved the issue when I asked a mobile technician guy I know to use his laptop. It didn't work there either at first but then he swapped my cable for his and my autoloader not only ran, but ran in 10-12 minutes(fastest in my experience) so I deduced that sometimes the USB cable you use may not be full equipped for the job

Z10STL100-3/10.3.0.1418

Nop, i couldnt uninstall BB link. I think my windows got corrupted, cuz i could install the same OS onto my phone from a different PC. Well now i have formatted my PC and upgraded to Win 8.1, now this issue has been solved

[Levi_Asaiah]

OK, nice

Z10STL100-3/10.3.1.938