1. joejuck's Avatar
    This is such a pissoff. Like you can't open the Facebook notification in the Hub, it only turns grey and nothing happens. It's done this since 10.2.1 or the latest FB app update. Why isn't there a fix yet!

    Posted via CB10
    03-10-14 06:50 PM
  2. Eric McDace's Avatar
    i've not had a problem with this, i also haven't heard much about it. might just be your installation. Have you tied a wipe?
    03-10-14 07:09 PM
  3. dpw09's Avatar
    There was an issue with this in 10.2.1.1055 but was fixed in 1925 and 10.2.1.2141
    The work around was compose fb msg in hub and cancel(dont send). Then try opening other fb msgs

    The fix
    Make sure you are not running 1055.
    Make sure fb is up to date
    Remove fb account. Uninstall app. Reboot. Reinstall app. Add account.

    Via Z10STL100-3/10.2.1.2141
    03-10-14 07:13 PM
  4. joejuck's Avatar
    There was an issue with this in 10.2.1.1055 but was fixed in 1925 and 10.2.1.2141
    The work around was compose fb msg in hub and cancel(dont send). Then try opening other fb msgs

    The fix
    Make sure you are not running 1055.
    Make sure fb is up to date
    Remove fb account. Uninstall app. Reboot. Reinstall app. Add account.

    Via Z10STL100-3/10.2.1.2141
    Thanks, but all of these seem to be only a temporary solution. And I really don't feel like wiping my device. That's a big unnecessary step for an "easy" to fix problem.

    This problem has been seen throughout the forums and I haven't seen a solution.

    Posted via CB10
    03-10-14 08:20 PM
  5. Eric McDace's Avatar
    sorry, missed that i guess. good luck, can't offer any help
    03-10-14 08:38 PM
  6. gabbleratchet's Avatar
    This bug totally sucks.

    Usually when I restart the hub (five diagonal swipes top right to bottom left), the problem goes away for awhile.

    Posted via CB10
    03-10-14 08:42 PM
  7. manonthemoon's Avatar
    There was an issue with this in 10.2.1.1055 but was fixed in 1925 and 10.2.1.2141
    The work around was compose fb msg in hub and cancel(dont send). Then try opening other fb msgs

    The fix
    Make sure you are not running 1055.
    Make sure fb is up to date
    Remove fb account. Uninstall app. Reboot. Reinstall app. Add account.

    Via Z10STL100-3/10.2.1.2141
    Yeah It did go away with 1925 and 2141 though around this time we received a Facebook update that seemed to return the issue periodically for me as well. I quickly either keep pressing the notification or the compose/cancel method to clear it. Yeah I hear you as it is a pain the arse.
    03-10-14 08:49 PM
  8. Rolsi's Avatar
    Same thing with me. After trying to open Facebook from the hub, (it does not open) andI can't open anything else in the hub. Example, I can't open email messages from the hub. The remedy is to click on the hub icon in the home page.

    My Z30 is hired, my iPhone retired. BlackBerry rules the lot. Cause it's the best phone I've ever got.
    03-10-14 08:53 PM
  9. BoldBigWorm's Avatar
    Facebook app sux and is a battery drainer. Delete the account off your BlackBerry then bookmark Facebook in the browser and use it that way. Trust me less headaches BlackBerry and facebook apps on bb10 just doesn't flow properly.
    03-10-14 11:53 PM
  10. Richard Buckley's Avatar
    Never ha this problem with Facebook. All ways worked for me.

    Posted via CB10
    03-11-14 03:53 AM
  11. joejuck's Avatar
    I wish BlackBerry would address this issue with a new FB app update or something. No where have I found a solution, only temporary fixes

    Posted via CB10
    007Storm likes this.
    03-13-14 12:03 PM
  12. dpw09's Avatar
    While using 1055 the compose toggle was a temp fix for me
    The resolution was update to newer software. Current build does not do it.

    Via Z10STL100-3/10.2.1.2141
    03-13-14 12:14 PM
  13. laserx's Avatar
    Very strange, I've never had this problem on my old Z10 or my newer Z30, but that doesn't help you, wish I could.
    03-13-14 12:45 PM
  14. RDZONE99's Avatar
    I'm having the same issues! I've also tried other methods but they are only temporary! Facebook needs to be updated ASAP!

    Posted via CB10
    joejuck likes this.
    03-13-14 02:06 PM

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