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Android apps not starting on BB Classic

Asked: Apr 04 2021 | 5:26 pm EDT 3332 Views 35 Answers

Hello.

So on Friday my BB Classic shut down because I forget to charge it. Once I charged it back on, all android apps that were running ok wont open no more.
It shows the green line charging but once it finishes it crashes. Now I'm unable to open those apps.

I've done multiple reboots and hard resets but nothing works.

Hope someone can help.

Thanks.


10
By xhuevito19

More Answers

63,709
Apr 04 2021 | 10:34 pm EDT conite

Originally Posted by xhuevito19
Hello.

So on Friday my BB Classic shut down because I forget to charge it. Once I charged it back on, all android apps that were running ok wont open no more.
It shows the green line charging but once it finishes it crashes. Now I'm unable to open those apps.

I've done multiple reboots and hard resets but nothing works.

Hope someone can help.

Thanks.
Turn the phone off.

Turn it back on, and don't touch it for 20 minutes.

Then try again.

10
Apr 04 2021 | 11:53 pm EDT xhuevito19

Originally Posted by conite
Turn the phone off.

Turn it back on, and don't touch it for 20 minutes.

Then try again.
I tried twice and a hard reset also, but still no results.

Is still crashing when loading the green line.

63,709
Apr 05 2021 | 4:10 am EDT conite

Originally Posted by xhuevito19
I tried twice and a hard reset also, but still no results.

Is still crashing when loading the green line.
Which OS build are you on?

10
Apr 05 2021 | 12:09 pm EDT xhuevito19

Originally Posted by conite
Which OS build are you on?
Software version 10.3.3.2137 on BB Classic.

2,933
Apr 05 2021 | 5:44 pm EDT anon(5597702)

Originally Posted by xhuevito19
Just plug the phone and transfer them or should I use the chrome extension?
Chrome extension, for sure, and you can use that over Wi-Fi too.

10
Apr 05 2021 | 11:31 pm EDT xhuevito19

Got this:
ART 10.3.3.3216: failure 533 File is not a zip file

63,709
Apr 05 2021 | 11:38 pm EDT conite

Originally Posted by xhuevito19
Got this:
ART 10.3.3.3216: failure 533 File is not a zip file
Unzip the download first. There are two bar files in it.

10
Apr 05 2021 | 11:42 pm EDT xhuevito19

That's weird baceuse I got a file after the download, not a compress file

63,709
Apr 05 2021 | 11:54 pm EDT conite

Originally Posted by xhuevito19
That's weird baceuse I got a file after the download, not a compress file
My bad. I forgot to add the .7z extension and just made the correction. Just add it yourself.

10
Apr 06 2021 | 12:31 am EDT xhuevito19

It work.

As always, thanks bro

11
Apr 06 2021 | 3:08 am EDT [email protected]

and check android apps version. Essentially, it should be not high than 4.1

69
Apr 06 2021 | 9:15 am EDT Tutur

@conite: May I ask what the content of these two *.bar files is, or what do these two do?

I had the same issue with the green bar at the start of some Android Apps on my Q20, but a few minutes waiting fixed that issue always.

10,163
Apr 06 2021 | 9:30 am EDT brookie229

Originally Posted by Tutur
@conite: May I ask what the content of these two *.bar files is, or what do these two do?

I had the same issue with the green bar at the start of some Android Apps on my Q20, but a few minutes waiting fixed that issue always.
It's an attempt to fix a corrupt android runtime in the OS.

69
Apr 06 2021 | 9:44 am EDT Tutur

I remember there was an Android Runtime Update quite a while ago in the BB World - is this the *bar file Conite provided?

4,144
Apr 06 2021 | 9:51 am EDT Ben xfg

Originally Posted by Tutur
I remember there was an Android Runtime Update quite a while ago in the BB World - is this the *bar file Conite provided?
No, that update was just for a specific OS (not the one you're on). Installing it on a different OS can create the issue you are having right now.

69
Apr 06 2021 | 10:04 am EDT Tutur

Originally Posted by Ben xfg
No, that update was just for a specific OS (not the one you're on). Installing it on a different OS can create the issue you are having right now.
I did not create the thread - my Q20 might run on a different OS version :-)

But anyway - thank you for the explanation!

22
Sep 29 2021 | 4:51 am EDT BeerBear

I recently resolved the "Android apps not starting"/"green line" problem on my Classic, by following conite's post #6 above.

While the Android apps themselves are now are running again on my Classic, I cannot open their notifications in the Hub: The Android apps' notifications do show up in the Hub, but nothing happens when I click on them. Has anybody experienced the same? Any idea how to fix this?

63,709
Sep 29 2021 | 8:43 am EDT conite

Originally Posted by BeerBear
I recently resolved the "Android apps not starting"/"green line" problem on my Classic, by following conite's post #6 above.

While the Android apps themselves are now are running again on my Classic, I cannot open their notifications in the Hub: The Android apps' notifications do show up in the Hub, but nothing happens when I click on them. Has anybody experienced the same? Any idea how to fix this?
Reboot and wait 20 mi utes before using the device. If it still doesn't work, then only a factory reset will.

171
Jun 21 2022 | 5:01 am EDT Ftmmsch

@conite:

Do you maybe have these files for the Q10 too?
Since yesferday, I have the same problem...

171
Jun 21 2022 | 5:07 am EDT Ftmmsch

BTW: PlayBook Manager - Chrome extension is blocked by Google.
It says, that this extension is against the chrom rools.
Or, is it just because of my OS Win 7.?

171
Jun 21 2022 | 5:17 am EDT Ftmmsch

Revision:
Just tried the preinstalled app Amazon.
Same result: green bar - until crash.
Oh oh....

171
Jun 21 2022 | 5:53 am EDT Ftmmsch

BTW.:
I have the Q10 with 10.3.3.3216

8,509
Jun 21 2022 | 7:58 am EDT joeldf

Originally Posted by Ftmmsch
BTW: PlayBook Manager - Chrome extension is blocked by Google.
It says, that this extension is against the chrom rools.
Or, is it just because of my OS Win 7.?
Nope. It's because of the more recent Chrome version. It's that way now regardless of what you are running it on.

171
Jun 21 2022 | 1:14 pm EDT Ftmmsch

sideloaded the two files - nothing changed - still green line --> crash

Oh man! I wish i bought Ultimate Backup before.....

63,709
Jun 21 2022 | 2:10 pm EDT conite

Originally Posted by Ftmmsch
sideloaded the two files - nothing changed - still green line --> crash

Oh man! I wish i bought Ultimate Backup before.....
You rebooted the phone right after installing, of course? And you gave the phone about 15 minutes upon first boot to give it time to initialize?

171
Jun 22 2022 | 12:08 am EDT Ftmmsch

Yes, I did so. The only app, which is running, is the native browser..

63,709
Jun 22 2022 | 12:44 am EDT conite

Originally Posted by Ftmmsch
Yes, I did so. The only app, which is running, is the native browser..
Well then, only a security wipe or an autoloader will fix it. There is nothing else to try.

171
Jun 22 2022 | 5:15 am EDT Ftmmsch

Yep - I guess, that's it....

171
Jun 22 2022 | 10:11 am EDT Ftmmsch

About Ultimate Backup:
Can I load a backup to Classic, when the backup is from Q10 ?

63,709
Jun 22 2022 | 10:14 am EDT conite

Originally Posted by Ftmmsch
About Ultimate Backup:
Can I load a backup to Classic, when the backup is from Q10 ?
Yes. I believe they give you a discount on the second purchase.

171
Jun 22 2022 | 10:18 am EDT Ftmmsch

And backwards, from Classic to Q10 ?

Respectivally:
Can I "mix" - as long the devices are running 3216 ?

2,104
Jun 22 2022 | 11:02 am EDT m3ach

Originally Posted by Ftmmsch
And backwards, from Classic to Q10 ?

Respectivally:
Can I "mix" - as long the devices are running 3216 ?
Yes you can, provided you have the app on both phones.