06-22-22 11:02 AM
36 12
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  1. xhuevito19's Avatar
    xhuevito19
    Hello.

    So on Friday my BB Classic shut down because I forget to charge it. Once I charged it back on, all android apps that were running ok wont open no more.
    It shows the green line charging but once it finishes it crashes. Now I'm unable to open those apps.

    I've done multiple reboots and hard resets but nothing works.

    Hope someone can help.

    Thanks.
    04-04-21 05:26 PM
  2. conite's Avatar
    conite
    Ambassador
    Originally Posted by xhuevito19
    Hello.

    So on Friday my BB Classic shut down because I forget to charge it. Once I charged it back on, all android apps that were running ok wont open no more.
    It shows the green line charging but once it finishes it crashes. Now I'm unable to open those apps.

    I've done multiple reboots and hard resets but nothing works.

    Hope someone can help.

    Thanks.
    Turn the phone off.

    Turn it back on, and don't touch it for 20 minutes.

    Then try again.
    04-04-21 10:34 PM
  3. xhuevito19's Avatar
    xhuevito19
    Originally Posted by conite
    Turn the phone off.

    Turn it back on, and don't touch it for 20 minutes.

    Then try again.
    I tried twice and a hard reset also, but still no results.

    Is still crashing when loading the green line.
    04-04-21 11:53 PM
  4. conite's Avatar
    conite
    Ambassador
    Originally Posted by xhuevito19
    I tried twice and a hard reset also, but still no results.

    Is still crashing when loading the green line.
    Which OS build are you on?
    04-05-21 04:10 AM
  5. xhuevito19's Avatar
    xhuevito19
    Originally Posted by conite
    Which OS build are you on?
    Software version 10.3.3.2137 on BB Classic.
    04-05-21 12:09 PM
  6. conite's Avatar
    conite
    Ambassador
    Originally Posted by xhuevito19
    Software version 10.3.3.2137 on BB Classic.
    Sideload these two bar files, reboot, and wait 20 minutes.

    https://mega.nz/file/xU5FTZCB#FlzHDl...Lu-QnxTr_psVn4
    BeerBear likes this.
    04-05-21 02:20 PM
  7. xhuevito19's Avatar
    xhuevito19
    Originally Posted by conite
    Sideload these two bar files, reboot, and wait 20 minutes.

    https://mega.nz/file/xU5FTZCB#FlzHDl...Lu-QnxTr_psVn4
    Just plug the phone and transfer them or should I use the chrome extension?
    04-05-21 05:42 PM
  8. anon(5597702)'s Avatar
    anon(5597702)
    Originally Posted by xhuevito19
    Just plug the phone and transfer them or should I use the chrome extension?
    Chrome extension, for sure, and you can use that over Wi-Fi too.
    04-05-21 05:44 PM
  9. xhuevito19's Avatar
    xhuevito19
    Got this:
    ART 10.3.3.3216: failure 533 File is not a zip file
    04-05-21 11:31 PM
  10. conite's Avatar
    conite
    Ambassador
    Originally Posted by xhuevito19
    Got this:
    ART 10.3.3.3216: failure 533 File is not a zip file
    Unzip the download first. There are two bar files in it.
    04-05-21 11:38 PM
  11. xhuevito19's Avatar
    xhuevito19
    That's weird baceuse I got a file after the download, not a compress file
    04-05-21 11:42 PM
  12. conite's Avatar
    conite
    Ambassador
    Originally Posted by xhuevito19
    That's weird baceuse I got a file after the download, not a compress file
    My bad. I forgot to add the .7z extension and just made the correction. Just add it yourself.
    04-05-21 11:54 PM
  13. xhuevito19's Avatar
    xhuevito19
    It work.

    As always, thanks bro
    04-06-21 12:31 AM
  14. ynak@mail.ru's Avatar
    [email protected]
    and check android apps version. Essentially, it should be not high than 4.1
    04-06-21 03:08 AM
  15. Tutur's Avatar
    Tutur
    @conite: May I ask what the content of these two *.bar files is, or what do these two do?

    I had the same issue with the green bar at the start of some Android Apps on my Q20, but a few minutes waiting fixed that issue always.
    04-06-21 09:15 AM
  16. brookie229's Avatar
    brookie229
    Originally Posted by Tutur
    @conite: May I ask what the content of these two *.bar files is, or what do these two do?

    I had the same issue with the green bar at the start of some Android Apps on my Q20, but a few minutes waiting fixed that issue always.
    It's an attempt to fix a corrupt android runtime in the OS.
    Tutur likes this.
    04-06-21 09:30 AM
  17. Tutur's Avatar
    Tutur
    I remember there was an Android Runtime Update quite a while ago in the BB World - is this the *bar file Conite provided?
    04-06-21 09:44 AM
  18. Ben xfg's Avatar
    Ben xfg
    Originally Posted by Tutur
    I remember there was an Android Runtime Update quite a while ago in the BB World - is this the *bar file Conite provided?
    No, that update was just for a specific OS (not the one you're on). Installing it on a different OS can create the issue you are having right now.
    brookie229 and Tutur like this.
    04-06-21 09:51 AM
  19. Tutur's Avatar
    Tutur
    Originally Posted by Ben xfg
    No, that update was just for a specific OS (not the one you're on). Installing it on a different OS can create the issue you are having right now.
    I did not create the thread - my Q20 might run on a different OS version :-)

    But anyway - thank you for the explanation!
    04-06-21 10:04 AM
  20. BeerBear's Avatar
    BeerBear
    I recently resolved the "Android apps not starting"/"green line" problem on my Classic, by following conite's post #6 above.

    While the Android apps themselves are now are running again on my Classic, I cannot open their notifications in the Hub: The Android apps' notifications do show up in the Hub, but nothing happens when I click on them. Has anybody experienced the same? Any idea how to fix this?
    09-29-21 04:51 AM
  21. conite's Avatar
    conite
    Ambassador
    Originally Posted by BeerBear
    I recently resolved the "Android apps not starting"/"green line" problem on my Classic, by following conite's post #6 above.

    While the Android apps themselves are now are running again on my Classic, I cannot open their notifications in the Hub: The Android apps' notifications do show up in the Hub, but nothing happens when I click on them. Has anybody experienced the same? Any idea how to fix this?
    Reboot and wait 20 mi utes before using the device. If it still doesn't work, then only a factory reset will.
    09-29-21 08:43 AM
  22. Ftmmsch's Avatar
    Ftmmsch
    @conite:

    Do you maybe have these files for the Q10 too?
    Since yesferday, I have the same problem...
    06-21-22 05:01 AM
  23. Ftmmsch's Avatar
    Ftmmsch
    BTW: PlayBook Manager - Chrome extension is blocked by Google.
    It says, that this extension is against the chrom rools.
    Or, is it just because of my OS Win 7.?
    06-21-22 05:07 AM
  24. Ftmmsch's Avatar
    Ftmmsch
    Revision:
    Just tried the preinstalled app Amazon.
    Same result: green bar - until crash.
    Oh oh....
    06-21-22 05:17 AM
  25. Ftmmsch's Avatar
    Ftmmsch
    BTW.:
    I have the Q10 with 10.3.3.3216
    06-21-22 05:53 AM
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