1. pgg101's Avatar
    Hi all...I had backed up my previous device including apps and restored them on my replacement. I now get these error messages in my Hub every so often.

    Account Info Needed Message-img_20150802_081644_edit.png

    My previous device did at one point have Whatsapp, Insta10, PanAm Trip Planner. But at the time I did the back up, only the PanAm was on the device. My new device doesn't have any of these apps on. So with all of that said, I get these error messages!

    I did try to reinstall the apps on the new device, and then deleted them in hopes that the uninstall process would remove this bug. But no such luck.

    Any thoughts?

    RedBerry Passport /10.3.2.2339 / Telus
    08-02-15 08:25 AM
  2. BoyTanggol's Avatar
    Install account cleaner from BlackBerry World and delete your accounts using that app.

    Posted via CB10 using BlackBerry Passport
    pgg101 and jermainewill like this.
    08-02-15 08:54 AM
  3. pgg101's Avatar
    Install account cleaner from BlackBerry World and delete your accounts using that app.

    Posted via CB10 using BlackBerry Passport
    Awesome. Thanks so much!

    RedBerry Passport /10.3.2.2339 / Telus
    08-02-15 01:11 PM
  4. MPG Vancouver's Avatar
    Install accounts cleaner from BlackBerry World...

    Posted via CB10 using BlackBerry Passport
    Had this problem every day since updating to 2339. Thanks for the fix!


    Posted via CB10
    08-02-15 01:49 PM

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