08-30-15 11:34 AM
27 12
tools
  1. bendiep1991's Avatar
    Account Info Needed-img_20150226_220052.png

    I keep getting these notification in my hub telling me I need to update my password for certain accounts (insta10, iGrann, Candid). It's super annoying! I get all 3 once everyday.

    There's 2 problems here:

    1. My password is correct for these apps, I can access these apps fine.

    2. These 2 apps don't appear under accounts in the settings menu. Therefore if I open the notification to try to address it I get an error message shown below.

    Account Info Needed-img_20150226_221138.png

    Any suggestions would be great

    Posted via Q10
    02-26-15 05:14 AM
  2. jaydee5799's Avatar
    The only way you can stop this is to NOT restore after upgrading your OS
    02-26-15 05:19 AM
  3. bendiep1991's Avatar
    The only way you can stop this is to NOT restore after upgrading your OS
    Is this application data or settings data?

    But damn that's a tough solution..
    02-26-15 05:36 AM
  4. bendiep1991's Avatar
    Can someone tell me if this is stored in 'Application Data' or 'Device settings'?

    I'm going forward with the wipe and want to know what I can/cannot restore
    03-05-15 06:36 AM
  5. CheckWriter's Avatar
    Can someone tell me if this is stored in 'Application Data' or 'Device settings'?

    I'm going forward with the wipe and want to know what I can/cannot restore
    Device settings, I believe. I just tolerate it.


    Account Info Needed-img_20150306_011006.png

    Posted via CB10
    03-06-15 12:10 AM
  6. guinnsquirrel's Avatar
    So is there another way to restore SMSs?

    Posted via CB10
    03-06-15 12:24 AM
  7. Lawrence Steinbach's Avatar
    FIX:

    I had this same issue, and still do every time I've restored from link after installing an os from an autoloader on Q10, Z10, and on Passport. However, I finally decided to use the Blitz method, and it takes care of the problem all 3 times I tried it.
    03-06-15 12:30 AM
  8. bendiep1991's Avatar
    Device settings, I believe. I just tolerate it.


    Click image for larger version. 

Name:	IMG_20150306_011006.png 
Views:	1301 
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ID:	339226

    HOLY COW!

    Posted via CB10
    03-06-15 07:14 AM
  9. bendiep1991's Avatar
    FIX:

    I had this same issue, and still do every time I've restored from link after installing an os from an autoloader on Q10, Z10, and on Passport. However, I finally decided to use the Blitz method, and it takes care of the problem all 3 times I tried it.
    THIS SOUNDS GOOD! Can you fill me in on this 'Blitz' method? Or even a link explaining it?
    Michael Klassen1 likes this.
    03-06-15 07:15 AM
  10. Lawrence Steinbach's Avatar
    http://forums.crackberry.com/showthread.php?t=1000576

    That thread has the latest and greatest os, unless you have a Passport, there's another one you can load too. There's instructions included in the thread. It's super easy. Let me know how it goes.
    03-06-15 10:22 AM
  11. bendiep1991's Avatar
    OS 2267 + Radio 2268 'Blitz' Non-Destructive Update - BlackBerry Forums at CrackBerry.com

    That thread has the latest and greatest os, unless you have a Passport, there's another one you can load too. There's instructions included in the thread. It's super easy. Let me know how it goes.
    Hi! I finally tried the blitz method and it didn't fix it for me? Am I suppose to wipe the device first? then use blitz then restore from blackberry link?

    Because I didn't do that, all I did was use blitz to begin with! =/
    03-17-15 05:27 AM
  12. Lawrence Steinbach's Avatar
    I'm not sure if you have to, but yeah, I had backed up with latest version of Link, used autoloader, and did full restore from Link, which created the ploblem. So if i were you at this point, I would install latest Blend which has latest Link included, then do full backup in Link, find autoloader for your current version of 10.3.1, but not the newest, run autoloader, do full restore from link, then find Blitz file for 10.3.1.2582, and install from Sachesi. Be sure Link is only open when doing your backup and restore, but closed during other processes. Also make sure you have latest version of Sachesi. Let me know how thing turn out. You will have the initial account information needed notifications, but for me they don't come back unless I run another autoloader instead of Blitz method.
    03-18-15 05:28 PM
  13. Lawrence Steinbach's Avatar
    Forgot to mention, I have done security wipes sometimes and sometimes not, but it couldn't hurt to do one after autoloader, but before restore from Link. I would do just that.
    03-18-15 05:34 PM
  14. bendiep1991's Avatar
    I'm not sure if you have to, but yeah, I had backed up with latest version of Link, used autoloader, and did full restore from Link, which created the ploblem. So if i were you at this point, I would install latest Blend which has latest Link included, then do full backup in Link, find autoloader for your current version of 10.3.1, but not the newest, run autoloader, do full restore from link, then find Blitz file for 10.3.1.2582, and install from Sachesi. Be sure Link is only open when doing your backup and restore, but closed during other processes. Also make sure you have latest version of Sachesi. Let me know how thing turn out. You will have the initial account information needed notifications, but for me they don't come back unless I run another autoloader instead of Blitz method.
    Oh okay! So my problem was I was using sachesi to install the same version of the OS! That's fine then, I'll just wait til a newer version of the OS comes out! and do it then! Cheers for the help!
    03-19-15 04:23 AM
  15. Lawrence Steinbach's Avatar
    Which OS are you on currently?
    03-19-15 10:04 AM
  16. bendiep1991's Avatar
    Which OS are you on currently?
    I'm on 10.3.1.1581!
    03-20-15 10:42 PM
  17. techtechnique's Avatar
    Pants! I just deleted my old, pre 10.3.1 backup so I can't do the Blitz method to fix this irritating issue.
    03-21-15 11:39 AM
  18. FrankIAm's Avatar
    03-21-15 11:46 AM
  19. bendiep1991's Avatar
    OMG sounds so awesome! I don't know what to do after I download the zip file though
    03-21-15 06:05 PM
  20. eldricho's Avatar
    Finally!
    Knobtviker saving the day once again

    Posted via CB10
    03-21-15 06:56 PM
  21. CheckWriter's Avatar
    That looks like a neat utility. If I hadn't finally tried a blitz update and saw that it got rid of those pesky notices, I'd give it a go.

    Posted via CB10
    03-25-15 01:00 AM
  22. sonicpix's Avatar
    Ok. Just tried the utility app downloaded from BBW. Will let you know what happens.

    Posted via CB10
    05-19-15 07:49 PM
  23. Nick Spagnolo's Avatar
    I get this problem sometimes about 6 weeks then one day, nothing it stops. Is that weird of What?

    Z10
    05-19-15 07:55 PM
  24. der_mit's Avatar
    Accounts cleaner in BlackBerry world will fix this problem.
    Just be careful not to delete a legit account.

    Posted via CB10
    sonicpix likes this.
    05-20-15 01:40 PM
  25. techtechnique's Avatar
    Has anyone else found that after running the Accounts Cleaner app notification messages open to a black screen?
    05-20-15 04:23 PM
27 12

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