1. rapTor_deviL's Avatar
    Does anybody had already problems with a mailbox with a huge count of subfolders, like 8000?
    One user with 37000mails/560mb/enterprisevault make already problems on activesync/blackberrybalance.
    Every time when the device is loading the mail-content it needs ~30sec. also when just inbox/sent/drafts (3days only) enabled.

    Thanks in advance!
    rapTor_deviL
    07-24-14 12:51 AM
  2. rapTor_deviL's Avatar
    Does anybody had already problems with a mailbox with a huge count of subfolders, like 8000?
    One user with 37000mails/560mb/enterprisevault make already problems on activesync/blackberrybalance.
    Every time when the device is loading the mail-content it needs ~30sec. also when just inbox/sent/drafts (3days only) enabled.

    Thanks in advance!
    rapTor_deviL
    Nobody tested active-sync-conenction with more than 4000 subfolders yet?
    If the mailbox content 4000 subfolders "only" the delay takes about 5 seconds.
    07-28-14 01:42 AM
  3. rapTor_deviL's Avatar
    Does anybody had already problems with a mailbox with a huge count of subfolders, like 8000?
    One user with 37000mails/560mb/enterprisevault make already problems on activesync/blackberrybalance.
    Every time when the device is loading the mail-content it needs ~30sec. also when just inbox/sent/drafts (3days only) enabled.

    Thanks in advance!
    rapTor_deviL
    For "solution" of that problem we moved 5000 of 8000 folders in a second mailbox with full-permission to each other.
    As of now the device syncs only the remaining 3000 folders in a normal time period of 4-5 seconds.
    In my opinion is the problem the handling of the device-software. When just "flight-mode" is enabled the same effect appears..
    08-13-14 10:10 AM
  4. rthonpm's Avatar
    It's too many layers to try and sync. The issue sounds to be more like an issue of bad mail management by the user rather than a shortcoming of a mobile device. The indexing of that many folders alone would be a bottleneck even in Outlook.

    Posted via CB10
    08-15-14 05:38 AM
  5. Completing's Avatar
    LOL serious case of e-mail hoarding.
    What is she sorting them by? Count of characters in a e-mail or something?
    08-15-14 09:19 AM

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