1. untitled80's Avatar
    I sent an email to 7digital and they say my email isn't associated with BlackBerry World. It's the only email i've used and I don't know what to do? I've double checked my email settings on BlackBerry and everything is right.

    If anyone can help??? Please and Thank you.

    Posted via CB10
    07-28-14 05:42 PM
  2. sk8er_tor's Avatar
    If you go into BlackBerry World, then click on Menu, then My World, then My Music, do you see your downloaded music there? Maybe you can send 7digital a screenshot.
    07-29-14 11:09 AM
  3. 7digital Help's Avatar
    Hi there,

    Sorry to hear you're having issues migrating!

    If you can send us a screenshot/receipt that has the email address you've used, then we can investigate further for you asap.

    Thanks,
    Adele
    sk8er_tor likes this.
    07-29-14 11:56 AM
  4. untitled80's Avatar
    It's getting sorted already, i've been emailing someone from 7digital.

    Thank you.

    Posted via CB10
    07-29-14 03:16 PM
  5. 7digital Help's Avatar
    Perfect

    Feel free to reach out to us on Twitter @7digitalHelp too, if you ever need anything in the future - always happy to help!

    Thanks for the support!

    Thanks,
    Adele
    diegonei likes this.
    07-30-14 05:08 AM

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