1. gregorylkelly's Avatar
    First of all, a little info about my phone. Z30STA100-3/10.3.2.858. I am on Verizon, and updated from 10.3.1 to 10.3.2 when Verizon forced the update a few days ago.

    As you can see in the following screen shot, my phone has16gb of storage.

    20 GBs of Data on 16GB Z30?!?!-img_20150716_113918.png

    Yesterday, I had about 4 gb free, but today I started getting the Device Memory Running Out notification. I then realized that I have less than 1 gb free. Since yesterday, I haven't installed any apps or done anything to increase my storage use.

    The weird part of this, is that when I checked the properties of each folder in my file manager to see where the data was hiding, I noticed that my Android folder had 20gb of data in it.

    20 GBs of Data on 16GB Z30?!?!-img_20150716_113843.png

    I know that the Pictures, DCIM, documents, and downloads folders all show as duplicates in the Android folder, but that still wouldn't make the folder

    Posted via BlackBerry Z30
    07-16-15 04:37 PM
  2. jaydee5799's Avatar
    Well I don't know what I need to dump but Hello! Look at my folder!
    20 GBs of Data on 16GB Z30?!?!-img_20150716_175037.png

    Black is back, baby. Via my Z30
    07-16-15 04:51 PM
  3. Bla1ze's Avatar
    The Android folder rarely ever reads the right sizes. It's full of sym links, which throw off the actual sizes. That being said though, you likely have a ton of crud left over from uninstalled apps, especially if you run any Android apps. BlackBerry 10 isn't very good at cleaning up after itself and often leaves large files behind in folders.
    jaydee5799 likes this.
    07-16-15 04:56 PM
  4. pvphooman's Avatar
    20 GBs of Data on 16GB Z30?!?!-img_20150716_145638.png
    What's going on here?
    How can we clean this android mess up?

    Z30STA100-5/10.3.2.2339 CB10
    jaydee5799 likes this.
    07-16-15 04:57 PM
  5. jaydee5799's Avatar
    Knock, knock! HOUSEKEEPING!!!!!!!!!!!!!!!!!!!!

    (but how?) lol
    07-16-15 04:59 PM
  6. paulwallace1234's Avatar
    As bla1ze said, BB10 is useless at cleanup stuff, and doesn't read the Android folders size properly

    My phone was only auto loaded less than a week ago lol
    20 GBs of Data on 16GB Z30?!?!-img_20150716_225808.png
    07-16-15 04:59 PM
  7. gregorylkelly's Avatar
    20 GBs of Data on 16GB Z30?!?!-img_20150716_175641.png


    20 GBs of Data on 16GB Z30?!?!-img_20150716_175647.png

    I feel like my apps are showing as bigger than they used to. I'm talking about apps that I haven't used recently, so the cache shouldn't be an issue.

    Regardless, I haven't changed anything on my phone today, and my free space went from 1004mb to 758mb free without downloading a single thing. I barely used my phone at all and didn't use a single app. What could be using up my hard drive? I don't have any auto backup apps either.

    Posted via BlackBerry Z30
    07-16-15 05:07 PM
  8. gregorylkelly's Avatar
    So besides wiping my phone, what can I do to fix this issue?

    Posted via BlackBerry Z30
    07-16-15 05:09 PM
  9. jaydee5799's Avatar
    I don't know if anything CAN be done. Maybe a wipe and run an autoloader? and no restore?
    07-16-15 05:46 PM
  10. Bla1ze's Avatar
    I don't know if anything CAN be done. Maybe a wipe and run an autoloader? and no restore?
    Pretty much. I usually wipe my device clean every few months and never restore. To be honest, never really understood restoring a device when most of the stuff comes back anyway as it's stored in the cloud but to each their own.
    07-16-15 06:23 PM
  11. joeldf's Avatar
    Pretty much. I usually wipe my device clean every few months and never restore. To be honest, never really understood restoring a device when most of the stuff comes back anyway as it's stored in the cloud but to each their own.
    There are still a lot of things that only get picked up by the system backup that still are not available to third-party or cloud backup apps - browser bookmarks (although, not always), user dictionaries, word-substitutions, saved Wi-Fi locations... Unfortunately, restoring that is what usually causes other problems.

    I typically only restore my apps because the most of the time, settings in those apps get backed up and restored too.

    Posted via CB10
    07-16-15 06:41 PM
  12. The_Passporter's Avatar
    20 GBs of Data on 16GB Z30?!?!-img_20150716_202704.png

    You need to go through it and check the properties on every folder to wean out the used data. I do it often and sometimes it's an app or old app that had put some space aside for itself or logged info or data that it needs to run quicker when online. Usually multimedia apps for music and such.
    Good luck with the hunt.

    Posted via CB10
    07-16-15 07:31 PM
  13. chabouma's Avatar
    If you want to clean up some storage space, delete all apps that use the most space (from that device monitor tab) and reinstall them again. Most of the storage usage is cache that can't be deleted unless you reinstall. Remember if you use SNAP to install Android apps, you can delete the .apk file after installing without issue (saving even more space).

    Tedious, but it speeds up your device in the end and frees up GBs of storage space.
    07-16-15 09:14 PM
  14. Uzi's Avatar
    Clean master, can clean android junk

    BlackBerry -Secured to the Core | CB MOD
    07-16-15 09:20 PM

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