02-21-18 09:41 AM
26 12
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  1. valer466's Avatar
    Today morning the phone randomly rebooted. Now the settings frame shows nothing. No setting option is displayed and i can't do a master reset as the options are simply not visible.

    Tried using bb assistant to access setup but it fails to show any options.

    Did a soft reset using the power down button for 10 seconds and also the volume up down method.

    Wifi not selectable as its part of the settings. Removed sim card. Reinserted sim card. Tried a diffferent sim card.

    Nothing seems to help.

    Is this the reason 10.3.3 got pulled by BB?

    The autoloader was from CrackBerry and the device ran smooth for precisely 12 days from the auto load.

    But now its just a brick as i can't access wifi nor mobile data and this isn't a VoLTe supported device so that i could atleast make or recieve calls on my network.

    Is reloading the autoloader the only way out?

    Is it even worth doing it since this is a official bb release but has successfully turnedy my z30 into a brick.

    Posting this via my CrackBerry Android app on a Samsung.

    Could anybody chime in about the sticky situation im in?

    I dont see BB Support forums updated with such an issue yet.

    So much for the damned 10.3.3 update.

    Somebody please help...
    Attached Thumbnails 10.3.3 killed my Z30 100-5-2700.jpg  
    03-08-17 01:48 AM
  2. valer466's Avatar
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    Attached Thumbnails 10.3.3 killed my Z30 100-5-2698.jpg  
    03-08-17 01:50 AM
  3. valer466's Avatar
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    Attached Thumbnails 10.3.3 killed my Z30 100-5-2699.jpg  
    03-08-17 01:51 AM
  4. valer466's Avatar
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    Attached Thumbnails 10.3.3 killed my Z30 100-5-2693.jpg  
    03-08-17 01:52 AM
  5. valer466's Avatar
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    Attached Thumbnails 10.3.3 killed my Z30 100-5-2692.jpg  
    03-08-17 01:52 AM
  6. valer466's Avatar
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    Attached Thumbnails 10.3.3 killed my Z30 100-5-2691.jpg  
    03-08-17 01:52 AM
  7. Uzi's Avatar
    I think only run the autoloader is the solution
    joewoo likes this.
    03-08-17 05:47 AM
  8. joewoo's Avatar
    It's not a brick... run the autoloader...

    What were you doing as you saw it reboot?
    03-08-17 07:29 AM
  9. valer466's Avatar
    It's not a brick... run the autoloader...

    What were you doing as you saw it reboot?
    It was in my trousers when i took the phone out.

    Swipe up and i see a glare/glimmer of the last video i was watching on the bb10 browser.

    It rebooted then and this is the state that its in.

    No communications possible.
    03-08-17 11:49 AM
  10. AluminiumRims's Avatar
    If you reset and let it restart, how far does it get?
    03-08-17 12:47 PM
  11. Kryngle's Avatar
    You notice on your BB device you don't see the Blackberry logo by the signal bar? That's because for some reason there is a bug in 10.3.3. For me it's a pain cause I experience this almost once a week. When this happens I just use BB Link and reload to the latest OS. I'm glad I didn't update my Z10 cause that will save me if things get worse. But u know what? We all cried and demanded 10.3.3. We sure did get what we asked for, huh!

    Posted via CB10
    03-08-17 09:03 PM
  12. Vistaus's Avatar
    You notice on your BB device you don't see the Blackberry logo by the signal bar? That's because for some reason there is a bug in 10.3.3. For me it's a pain cause I experience this almost once a week. When this happens I just use BB Link and reload to the latest OS. I'm glad I didn't update my Z10 cause that will save me if things get worse. But u know what? We all cried and demanded 10.3.3. We sure did get what we asked for, huh!

    Posted via CB10
    10.3.3 is running flawless and faster on my Passport so I'm glad I did update

    Posted via CB10 using my amazing  Passport (OG Red) <3
    03-08-17 11:51 PM
  13. sir mictol's Avatar
    10.3.3 is running flawless and faster on my Passport so I'm glad I did update

    Posted via CB10 using my amazing  Passport (OG Red) <3
    Am with you on this, no single problem

    Posted via CB10
    03-09-17 01:06 AM
  14. Kryngle's Avatar
    And I have a feeling this is happening to people all with Z30's. A lot of people who has been experiencing this issue are using a Z30. Maybe happening on other BB10 devices but Z30's for sure.

    Posted via CB10
    03-09-17 03:41 AM
  15. valer466's Avatar
    If you reset and let it restart, how far does it get?
    Starts up properly. But cant do anything on the communications front. No wifi. No mobile data. No VoLte calling possible since im ona 4g Volte only network and z30 doesnt support Volte.

    No options appear at all in the settings menu and thus im stuck without an option to wipe the device.

    This is very frustrating and i dont have access to the Autoloader file atm. 10.3.3 made my device a paper weight.
    03-09-17 02:31 PM
  16. Aju's Avatar
    10.3.3 is running flawless and faster on my Passport so I'm glad I did update

    Posted via CB10 using my amazing  Passport (OG Red) <3
    Lucky u...With my ppse, I get frequent browser crash, display flickering when the brightness made to the lowest(doesn't happen when battery saving mode is automatically on), slow OS, camera getting stuck and something more which I am not able to recollect now.

    PassportSQW100-4/10.3.3.2205
    03-09-17 02:59 PM
  17. AluminiumRims's Avatar
    Starts up properly. But cant do anything on the communications front. No wifi. No mobile data. No VoLte calling possible since im ona 4g Volte only network and z30 doesnt support Volte.

    No options appear at all in the settings menu and thus im stuck without an option to wipe the device.

    This is very frustrating and i dont have access to the Autoloader file atm. 10.3.3 made my device a paper weight.
    Hmm, actually and I need some help with this. Do you really need full startup in order to use an autoloader. Usually during boot the device will expose a USB boot device so that can be flashed regardless. Any info regarding this who known BB10 in detail?
    03-09-17 04:14 PM
  18. conite's Avatar
    Hmm, actually and I need some help with this. Do you really need full startup in order to use an autoloader. Usually during boot the device will expose a USB boot device so that can be flashed regardless. Any info regarding this who known BB10 in detail?
    As long as the device can power on, an autoloader can catch the bootrom.
    03-09-17 04:37 PM
  19. sergefresh805's Avatar
    My 3week old leap is working great on 10.3.3, Android apps and all

    Posted via CB10
    03-09-17 06:54 PM
  20. scrannel's Avatar
    FWIW, have new (today) Z30 and just loaded 10.3.3.1463 (release), everything works and the most "solid" wifi-calling I've seen. No text issues.
    06-02-17 10:57 PM
  21. Liviu Copaci's Avatar
    what version ..?
    06-07-17 08:12 AM
  22. scrannel's Avatar
    what version ..?
    10.3.3.2205. Radio: 10.3.3.2206
    06-07-17 08:41 AM
  23. Liviu Copaci's Avatar
    that is strange because mine lags a lot on android apps on same version
    06-07-17 08:46 AM
  24. scrannel's Avatar
    FWIW, mine was OTA.
    06-07-17 03:42 PM
  25. Nadirous's Avatar
    Hi, i have the same problem with my leap, no setting, no wifi, no cellular connexions but my sim works correctly. is there any solutions please !!??
    02-20-18 08:18 AM
26 12

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