1. skstrials's Avatar
    10.3.1 Q10 on an Update Loop-img_20150422_094921.png

    My 10.3.1 Q10 seems to be on an update loop, where it keeps telling me that I have an update available.

    I have turned off automatic update, but I still get one notification per morning telling me that I have to update.

    Even after I complete the update, it would immediately notify me that there is an another update available.

    Anyone having the same issue?

    My phone is with Rogers.

    Thanks!

    Posted via CB10
    04-22-15 12:57 PM
  2. anon(9208252)'s Avatar
    Have you tried a hard reset yet by holding the volume up and down buttons in together until you see the blue loading circle.
    skstrials likes this.
    04-22-15 01:21 PM
  3. skstrials's Avatar
    Good to know!

    The hard reset seems to have fixed the issue with the recurring updates.

    Since I downloaded the update so many times, couldn't it be possible that the downloaded update files can take up storage room in my phone?



    Posted via CB10
    04-23-15 01:00 AM
  4. anon(9208252)'s Avatar
    Good to know!

    The hard reset seems to have fixed the issue with the recurring updates.

    Since I downloaded the update so many times, couldn't it be possible that the downloaded update files can take up storage room in my phone?



    Posted via CB10
    I would think it just keeps over writing the files, just keep an eye on your storage,
    04-23-15 10:46 AM
  5. skstrials's Avatar
    Update: the update loop is back. And this time, I have security wiped the phone.

    Anyone else getting this?

    I have turned off auto update, but I am still getting the message to restart the phone every morning.

    I am not getting the issue on my z10. Could that be because my Q10 is Rogers locked?




    Posted via CB10
    Attachment 350595
    05-02-15 01:16 AM

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