1. alexisalen's Avatar
    Hi. I bought an unblocked BB Q10 in the US 2 months ago and it came with os 10.1.0.2030. Now I am living in the UK and as a provider I have O2. I am still waiting for the 10.2.1 update but nothing happened yet. I phoned O2 already and they told me that the roll out have been done in the uk 10 days ago. I think that the rom I have is from AT&T but the released the update 1 week ago and I still don't have any notifications. Somebody knows what problem I might be having?
    Thanks!
    02-12-14 04:50 PM
  2. howarmat's Avatar
    its tied to your SIM so you should get the O2 update i would think. Kinda odd that nothing has shown up
    02-12-14 05:04 PM
  3. QWKSNKE's Avatar
    Has 02 released 10.2.1 for the Q10? I thought it was only released for the Z.

    Posted via CB10. 10.2.1.1925 with 1259 camera/clock
    02-12-14 05:41 PM
  4. alexisalen's Avatar
    The O2 help desk told me that the already released it. The other wird thing is that I still have the 10.1.0.2030 version and thats not the one before 10.2.1. So the update is associated to the ROM or the SIM?

    Thanks very much for the help!
    02-12-14 06:43 PM
  5. yohannyphm's Avatar
    To the SIM, I got an unlocked Z10 from Fido Canada and using it on Claro PR and I used to get only the Claro update OTA last one was 10.0. I used an old T-mobile sim card to get the latest USA update 10.1 and to get the latest 10.2.1 I just removed all sim cards and updated via link.

    Posted from my flagship Z30 10.2.1.1925
    02-12-14 07:31 PM
  6. jtmo3's Avatar
    Where did you buy the phone? I just bought one from blackberry and before putting the att sim in, I checked for updates and 10.2.1.537 showed up. Att hasn't released it yet so it must be tied to the sim.
    02-12-14 07:40 PM
  7. djsvet's Avatar
    It's not exactly to the SIM only. Ppl in US with phones bought directly from BlackBerry get their updates on carriers like AT&T and T-Mobile way before the carriers release it.

    //Some forum moderators at some forums are like communist
    Last edited by djsvetljo; 02-13-14 at 07:37 AM.
    02-12-14 08:19 PM
  8. tgenore's Avatar
    I have an unlocked T-Mobile Q10 and a Telus SIM. I haven't received the 10.2.1 update yet either.

    Posted via CB10
    02-12-14 08:32 PM
  9. alexisalen's Avatar
    I sent a tweet to O2 and they replied that they already released the update for Q10 on january 29th... Its seems that the problem is the ROM from AT&T cause I bought the cellphone unblocked in the US with a rom from AT&T...

    I am pretty confused...
    02-13-14 08:03 PM
  10. alexisalen's Avatar
    Guys have a look at this... no one seems to know...
    10.2.1 update not available in unblocked phone from US-o2.jpg

    10.2.1 update not available in unblocked phone from US-bb.jpg
    02-14-14 10:42 AM

Similar Threads

  1. Contacts drop out of category in Outlook
    By gliveron in forum BlackBerry 10 OS
    Replies: 4
    Last Post: 05-31-14, 10:07 PM
  2. Z10 Video playback issue YouTube and not only
    By look30 in forum BlackBerry Z10
    Replies: 1
    Last Post: 02-18-14, 07:29 AM
  3. 10.2.1 update still not available
    By Francisco Caetano da Silva in forum BlackBerry Q5
    Replies: 3
    Last Post: 02-14-14, 07:08 AM
  4. Does anyone sit on their phone?
    By d987654321 in forum General BlackBerry News, Discussion & Rumors
    Replies: 18
    Last Post: 02-13-14, 04:06 AM
  5. Hub is blacked out after loading Official 10.2
    By micheldun in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 02-12-14, 06:28 PM
LINK TO POST COPIED TO CLIPBOARD