1. mandony's Avatar
    Z10-"Phone 1":
    Installed 101.2.1055 on Z10
    > When the new OS is installed (before 'restore')
    BBM loads the available contacts and BBM messages are sent and received correctly

    > Then, 'restored' backup.
    BBM shows on the phone.
    BBM Contacts show on the phone and indicate status
    Can not send a BBM message - there is a red indicator
    Can not receive a BBM message

    Z10-"Phone 2":
    On a working Z10, BBM show the contact on the other Z10-"Phone 1" is available
    When sending the BBM message there is a gray check mark but the message is not received

    I have tried wiping and reinstalling new OS several times
    11-27-13 08:43 AM
  2. Uzi's Avatar
    try do not restore after re install
    if you want restore,restore app data and media only dont restore settings

    Posted via CB10
    11-27-13 08:46 AM
  3. mandony's Avatar
    I tried only 'restore' installing the app data, however the same problem.
    My next thought is to use the new OS as is, just hand reinstall the contacts and accounts.
    I have PC mass storage backup of photos and music that can be installed thru file management.
    11-27-13 09:22 AM

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