10.2.1.1055 BBM lost issue

Z10-"Phone 1":
Installed 101.2.1055 on Z10
> When the new OS is installed (before 'restore')
BBM loads the available contacts and BBM messages are sent and received correctly

> Then, 'restored' backup.
BBM shows on the phone.
BBM Contacts show on the phone and indicate status
Can not send a BBM message - there is a red indicator
Can not receive a BBM message

Z10-"Phone 2":
On a working Z10, BBM show the contact on the other Z10-"Phone 1" is available
When sending the BBM message there is a gray check mark but the message is not received

Ideas?
I have tried wiping and reinstalling new OS several times

try do not restore after re install
if you want restore,restore app data and media only dont restore settings

Posted via CB10

I tried only 'restore' installing the app data, however the same problem.
My next thought is to use the new OS as is, just hand reinstall the contacts and accounts.
I have PC mass storage backup of photos and music that can be installed thru file management.