1. Johnny Torch's Avatar
    have latest upgrade installed.
    04-06-15 03:45 PM
  2. Zeridialous's Avatar
    Try performing a hard reset on your device by holding down the power button for ~10 seconds, ignoring the shut down timer, carrier logo (if applicable), and BlackBerry logo, then release the power button once you see the BlackBerry 10 OS loading screen appear (with the BlackBerry logo and progress indicator).
    04-06-15 03:47 PM
  3. thatplaybookguy's Avatar
    check notifications in the hub,, prolly needs an update to amazon, I got one last night.
    04-06-15 03:54 PM
  4. Johnny Torch's Avatar
    hi, appreciate quick responses to my question. this app has never worked since included with bb 10 upgrades. did do hard reset and checked for updates to app. still will not open. version have is 1.6.4000.10
    04-06-15 04:23 PM
  5. dflyer's Avatar
    Hi I was having the same issue. I re downloaded it from the Amazon Web site. It seemed to work for me after doing that.

    Posted via CB10
    04-07-15 12:37 AM
  6. Damian Montero's Avatar
    Just side loaded. And be done with it.
    04-16-15 04:20 PM

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