Hi I would like some help I had the SO 10.2.0 and every thing was working fine but I could not get apps like candy crush or kik to work so I installed the 10.2.1 last night and this is where it has all gone wrong this is what is not working I can't get no sound with incoming ring tones and every thing is on I can't get to set my alarm, I can get my text, email and I can get the sound on my apps and I can find the the icons for the clock and music and photos hope someone can help me thanks