1. CrackBerry Question's Avatar
    When I enter the password the password box goes blank and I can't access the device. What do I do?
    10-24-15 03:46 PM
  2. rbtg's Avatar
    try to back up your data or return the phone to its owner
    10-24-15 03:53 PM
  3. rhitdoph's Avatar
    try to back up your data or return the phone to its owner
    Backup won't work, one needs the password to access the device via Link.
    10-25-15 01:31 AM
  4. rhitdoph's Avatar
    When I enter the password the password box goes blank and I can't access the device. What do I do?
    Do you mean "password is rejected" by "password goes blank"?
    10-25-15 01:33 AM
  5. jevinzac's Avatar
    try to back up your data or return the phone to its owner
    He's a member of CB since Aug 2012, and got over 1800 posts. I think it's better to hold off for a while, and find out what happened before accusing someone of possessing someone else's stuff!

    Posted via CB10
    10-25-15 01:46 AM
  6. rhitdoph's Avatar
    He's a member of CB since Aug 2012, and got over 1800 posts. I think it's better to hold off for a while, and find out what happened before accusing someone of possessing someone else's stuff!

    Posted via CB10
    My CB app shows different data.

    My BlackBerry 10 screen shows incorrect password (6/10). What do I do?-img_20151025_081315.png

    That may be a different glitch. Still, you're right, there is no need to accuse anybody.
    10-25-15 02:15 AM
  7. unholyelite's Avatar
    You first have to type the word 'BlackBerry' then you put in your password

    Posted via CB10
    10-25-15 02:17 AM
  8. baarn's Avatar
    He's a member of CB since Aug 2012, and got over 1800 posts.
    He's not a member at all. "Crackberry Question" is the moniker for unregistered users when they post in the "Ask a Question" forum.
    10-25-15 04:04 AM
  9. jevinzac's Avatar
    My CB app shows different data.


    That may be a different glitch. Still, you're right, there is no need to accuse anybody.
    This is what I see! :S
    My BlackBerry 10 screen shows incorrect password (6/10). What do I do?-img_20151025_154436.png

    Posted via CB10
    10-25-15 05:15 AM
  10. jevinzac's Avatar
    He's not a member at all. "Crackberry Question" is the moniker for unregistered users when they post in the "Ask a Question" forum.
    I thought "ask a question" members will always have "crackberry question" in their first post?!

    Posted via CB10
    10-25-15 05:15 AM
  11. baarn's Avatar
    I thought "ask a question" members will always have "crackberry question" in their first post?!
    My understanding is that "Ask a Question" is predominantly for unregistered users that just want to ask one question and not register on CB. After posting the question they are unable to post further responses to it as they are not registered. That's why it's pretty silly of them not to include all pertinent information in that one post - a frequent occurrence unfortunately.

    Registered members can also post in "Ask a Question", but are generally discouraged from doing so since they should have enough experience to know a more appropriate specialised sub-forum.
    rhitdoph likes this.
    10-25-15 05:38 AM
  12. scrannel's Avatar
    When I enter the password the password box goes blank and I can't access the device. What do I do?
    OK, going on the assumption that you're getting a weird glitch when you try to enter your password -- and you in fact know your password -- if you use link, it will ask you to enter it on your computer so a visual glitch on the phone should not matter. If you know the password.
    10-25-15 10:03 AM
  13. mycj7's Avatar
    The double typing on my q10 made this happen quite often. Type slow and make sure only one character is being entered at a time on screen.


    Posted via Q5
    10-25-15 10:21 AM

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