Viber 10 contact sync problem

After upgrading to the latest 10.3.1, the viber app was unable to sync my contacts. I tried to Un install and then re installed the app only to loose all the recent chats and still no help with the contacts sync issue. I then tried to install the latest version from snap and it did not work.
I mailed viber support to get the following reply.
Attachment 341178

Any help and suggestions regarding this issue is appreciated. Thanks

Posted via CB10

What a stupid reply! They "should" have released a native version. Never got comfortable with Viber :-/

A native version of viber would be a lot better.

Posted via CB10