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Teamviewer

Asked: Jun 24 2019 | 4:46 pm EDT 3249 Views 19 Answers View Best Answer

Can anybody confirm that Teamviewer usable on Blackberry 10 ?

For the past couple of weeks I have been getting a no route message and from what I can see, TV are stopping free users from using old versions of the application.

Of course the latest Blackberry version is 12 and if you upgrade your PC to 14 to get rid of the no route message then you can not connect from the Blackberry because the versions are different.

Installing the android version gives a message that it will not work on a Blackberry and you are directed to Blackberry World and round and round in circles.

Anybody found a solution or got an alternative that will work on the Passport ?

This is the first near essential function that has stopped for me on the Blackberry.


Best Answer

5,826
Jun 25 2019 | 11:57 am EDT Troy Tiscareno

It's unlikely. TeamViewer is turning off older versions because of security concerns, and pushing people to newer versions with improved security. Unfortunately, the BB10 versions are old and the Android versions require a higher version than the BB10 runtime offers. It's the same story as so many other apps - the old versions are eventually not supported and when they connect to an online service, they are eventually turned off.

If TV is important to you, you'll need to use a supported platform (iOS/Android for mobile).

More Answers

2,217
Jun 25 2019 | 7:03 pm EDT TrumpetTiger

Can anybody confirm that Teamviewer usable on Blackberry 10 ?

For the past couple of weeks I have been getting a no route message and from what I can see, TV are stopping free users from using old versions of the application.

Of course the latest Blackberry version is 12 and if you upgrade your PC to 14 to get rid of the no route message then you can not connect from the Blackberry because the versions are different.

Installing the android version gives a message that it will not work on a Blackberry and you are directed to Blackberry World and round and round in circles.

Anybody found a solution or got an alternative that will work on the Passport ?

This is the first near essential function that has stopped for me on the Blackberry.
I'll check this out for you simbeav. TeamViewer has updated a number of older services recently so it's possible there's just an app update required but I'll confrm.
1,124
Jun 25 2019 | 8:00 pm EDT Ben xfg

I'll check this out for you simbeav. TeamViewer has updated a number of older services recently so it's possible there's just an app update required but I'll confrm.
It's hit me too...thanks for checking it out.

Posted via CB10
2,217
Jun 26 2019 | 4:49 pm EDT TrumpetTiger

It's hit me too...thanks for checking it out.

Posted via CB10
Update on this guys; it does appear that there is an issue with recent versions. An immediate work-around would be to downgrade TeamViewer on your target devices to version 12, as that's confirmed to work with the Blackberry World app, but I'm trying to develop a solution for the Android app. I'll keep you posted.
5,826
Jun 26 2019 | 7:08 pm EDT Troy Tiscareno

The issue is that TV 12 and older are losing server-side support soon, so that's a short-term solution at best.
2,217
Jun 26 2019 | 7:31 pm EDT TrumpetTiger

The issue is that TV 12 and older are losing server-side support soon, so that's a short-term solution at best.
That is certainly possible. However, (a) it's designed as a short-term solution, and (b) it had been said that Emtek's BBM would be around for the foreseeable future 4 months before they announced it was going away....so we can probably take our chances.
2,217
Jun 28 2019 | 12:28 am EDT TrumpetTiger

It's hit me too...thanks for checking it out.

Posted via CB10
Good news gentlemen! I have developed a solution for the Android app.

Download from here:

https://mega.nz/#!IpwHkAhD!0LB5DJP8E...k_H9Qx9_yarX8o

You will get a message about Google Play services not being supported; just tap outside that window to make it go away. Confirmed working with TeamViewer 14 on all target devices.
@simbeav, just wanted to make sure you got the update as well.
57
Jun 28 2019 | 2:06 am EDT NaGMeT

Good news gentlemen! I have developed a solution for the Android app.

Download from here:

https://mega.nz/#!IpwHkAhD!0LB5DJP8E...k_H9Qx9_yarX8o

You will get a message about Google Play services not being supported; just tap outside that window to make it go away. Confirmed working with TeamViewer 14 on all target devices.
@simbeav, just wanted to make sure you got the update as well.
Thank you so much! Who solved this problem?

Posted via CB10
2,217
Jun 28 2019 | 2:11 am EDT TrumpetTiger

Thank you so much! Who solved this problem?

Posted via CB10
You're very welcome! I actually solved it directly. All part of a day's work in service to the BB10 faithful.
2
Jun 28 2019 | 4:46 am EDT simbeav

Thank you TrumpetTiger. Excellent work.

Working perfectly with version 14 on the PC.

Thanks again. A BB10 saver !
725
Jun 28 2019 | 5:19 am EDT cbosdell

You're very welcome! I actually solved it directly. All part of a day's work in service to the BB10 faithful.
Thank you very much! TeamViewer is one of the main things I still use my Passport for. Really works great on it.
1,124
Jun 28 2019 | 6:31 am EDT Ben xfg

Thanks TT, appreciate it.

Posted via CB10
198
Jul 05 2019 | 5:07 pm EDT bb_geezer

Don't use TW much, prefer Remote Desktop, however to have TW v14 working is a handy alternative - nice one TrumpetTiger.

Any pointers on how to install - currently I get an error saying unable to install the file. Thanks.
44,282
Jul 05 2019 | 5:25 pm EDT conite

Don't use TW much, prefer Remote Desktop, however to have TW v14 working is a handy alternative - nice one TrumpetTiger.

Any pointers on how to install - currently I get an error saying unable to install the file. Thanks.
Delete your previous version first.
2,217
Jul 05 2019 | 8:49 pm EDT TrumpetTiger

Don't use TW much, prefer Remote Desktop, however to have TW v14 working is a handy alternative - nice one TrumpetTiger.

Any pointers on how to install - currently I get an error saying unable to install the file. Thanks.
Thanks bb! Happy to help in any way I can.

Typically there is an option to upgrade rather than the error of being unable to install the file when you have a previous version installed, but just for grins: do you have an older version? If so, what happens when you delete it?
198
Jul 06 2019 | 1:17 pm EDT bb_geezer

Thanks guys, the previous version was the issue.
15
Oct 15 2019 | 3:02 pm EDT rod laurente

Thank you!
I need this in my life.

Can you make this unlimited access? Just kidding

Posted via CB10
2,217
Oct 15 2019 | 4:12 pm EDT TrumpetTiger

Thank you!
I need this in my life.

Can you make this unlimited access? Just kidding

Posted via CB10
Happy to help sir!

If you mean unlimited access to devices via TeamViewer, there's not much I can do about that...but I promise the modified app will be available as long as MEGA maintains my account.