1. Juergibaer88's Avatar
    I bought the unlock Features, Relative Benchmark on my q10 (Download from Blackberry World)

    App version Everything works fine, and I pay with paypal.

    Now a few months later, I download this app again, and want to put shadows on again, It says upgrade to Full Version. Tap unlock Features. I did. Blackberry Id and then go to payment page with an error (AW30222i)

    and a massage like: I bought it already, I dont need to pay, to download it.

    What can I do?

    09-28-14 07:57 AM
  2. hamsterwheel's Avatar
    The best bet would be to either contact the dev, or support at BlackBerry World
    10-05-14 01:29 PM
  3. Juergibaer88's Avatar
    I wrote him/them and get this as an answer

    Hi and thanks for supporting the app !

    You are probably the second person that this error has happened to, so I think the error is somewhat frequent. I think that even though you get the error, you can go ahead and download the in-app-purchase. As in, the interface might make you think you will pay for it a second time, but it's not going to happen.......

    I can tell you how it happens on iOS if it helps. Someone that has already bought the in-app-purchase is being told something like "do you want to pay 0.99$ ?" and when they hit ok it says "you already have this, tap ok to redownload". The first question ofcourse makes you think you're going to pay for it a second time but since the in-app-purchase item is not consumable, it was just a fake warning. I hope this helps .....

    Some parts of the answer

    but that doesnt help, so I send him/them a video of my problem.

    ht tp:/ /ww w. vidup. d e/v/SObdw/

    So now lets wait for an answer.
    10-12-14 02:09 PM
  4. MADBRADNYC's Avatar
    OK. But why haven't you tried to search Google for a solution to help yourself?

    Follow the instructions in the link and see if that helps...


    Posted via CB10
    10-12-14 02:50 PM

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