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What happens literally when you tap the icon?
Why is your current OS version number? When did it start not working?
Btw, I'm moving this thread to where it belongs in BB10 Apps Forum.
For hopefully the last time:
Don't keep posting threads in the Developer forums! As I've previously told you, these are for discussions on developing apps for mostly independent app devs.
I'm having the same trouble I've emailed the support nothing back yet!
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Useless app.
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Already 3 threads on this...a search might be in order