06-07-14 10:58 PM
29 12
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  1. hlg8888's Avatar
    hlg8888
    Since last week this app won't start up. I get a 'connection error issue' message. Is there anybody else with the same issues? I have informed the NFL but have had no response thusfar.

    Posted via CB10
    02-18-14 03:24 PM
  2. MrGlenn's Avatar
    MrGlenn
    They will probably get back to you. I get a response from time to time.

    The thing is, the NFL app seems to stop working every time a month or so passes, and then they have to push another update. Seems like a very strange problem.

    I expect them to push another update pretty soon, this time at least the app does not force-close.

    BlackBerry 10 signed.
    hlg8888 likes this.
    02-18-14 03:33 PM
  3. san4berry's Avatar
    san4berry
    I get this Also, I don't understand why so many problems with berry nfl mobile app. IPhone and droid working fine
    02-20-14 04:32 AM
  4. jose_trevizo's Avatar
    jose_trevizo
    I'm having the same issue.

    CB10 on Z10 AT&T STL 100-3 OS 10.2.1.2141 Vote for Z10 http://www.phonedog.com/rankings/smartphones
    02-20-14 10:36 AM
  5. hlg8888's Avatar
    hlg8888
    I have received updates for my android and IOS devices so my guess is that we're next in line.

    Posted via CB10
    02-21-14 09:53 AM
  6. MrGlenn's Avatar
    MrGlenn
    Update is already out. Version 9.

    BlackBerry 10 signed.
    hlg8888 likes this.
    02-21-14 10:43 AM
  7. jose_trevizo's Avatar
    jose_trevizo
    Got the update and working with the exception it will not let me log in. Keeps telling me that my credentials are wrong.

    CB10 on Z10 AT&T STL 100-3 OS 10.2.1.2141 Vote for Z10 http://www.phonedog.com/rankings/smartphones
    hlg8888 likes this.
    02-21-14 11:01 AM
  8. hlg8888's Avatar
    hlg8888
    Thanks guys. One of the best things of being with Blackberry is the Crackberry community

    Posted via CB10
    02-21-14 01:22 PM
  9. dhbrell10's Avatar
    dhbrell10
    Anyone have issues with setting alerts within the app? Whenever I click set alerts, the app closes.

    Posted via CB10
    03-11-14 12:49 PM
  10. hlg8888's Avatar
    hlg8888
    Nope, but I must admit the app is unstable. Each time I play the videos the error message 'connection error' appears.

    Posted via CB10
    03-11-14 05:23 PM
  11. dhbrell10's Avatar
    dhbrell10
    Thought it might have something to do with app permissions but that didn't fix it...

    Posted via CB10
    03-11-14 06:00 PM
  12. Fanatix85's Avatar
    Fanatix85
    Setting alerts works fine for me, and the video also works fine. I'm listening to one as write this...

    Z10 VZW (333C1506)
    03-11-14 06:12 PM
  13. dhbrell10's Avatar
    dhbrell10
    NFL Mobile app issues-img_20140327_205655.png

    Anyone getting this message? I then open up blackberry world and there's no update. This app is awesome when it actually works...

    Posted via CB10
    03-27-14 07:58 PM
  14. hlg8888's Avatar
    hlg8888
    I admit i'm having the same issue. It's really unfortunate that the biggest professional sports league keeps coming up with unstable apps, unworthy of the NFL brand. I'll log it with them as they must know me by now.

    Posted via CB10
    03-28-14 02:45 PM
  15. hlg8888's Avatar
    hlg8888
    The reply from the NFL:

    Thank you for contacting NFL Mobile Customer Care.� The only thing I can suggest is that you uninstall the app and power down your device.� Wait a few minutes and then turn it back on and reinstall the app.� You may have to do it more than once but it should fix the issue.

    Posted via CB10
    03-28-14 05:21 PM
  16. drmike's Avatar
    drmike
    I just did the uninstall reboot etc and now it's working again.

    It's odd that it works/doesn't work from time to time and this gets tiring so I hope this doesn't keep happening.

    Posted via CB10
    03-28-14 05:59 PM
  17. jose_trevizo's Avatar
    jose_trevizo
    I got the same error message when I first opened up NFL Mobile. I opened BlackBerry world and no update, so from BlackBerry World I hit open and app opened with no problems. Haven't had an issue since then.

    Edit: this is a reply to dhbrell10.

    CB10 on Z10 AT&T STL 100-3 OS 10.2.1.2947 Vote for Z10 http://www.phonedog.com/rankings/smartphones
    03-29-14 11:47 AM
  18. bakron1's Avatar
    bakron1
    Ambassador
    I searched the BlackBerry OS10 App World and I can't find the NFL app anymore? It used to be in my app world list, but not there anymore. Any help would be appreciated.

    Send from my z30 on T Mobile USA (10.2.1.2160)
    03-29-14 03:03 PM
  19. manonthemoon's Avatar
    manonthemoon
    Yeah I noticed it wasn't there for me either. They likely pulled it because it wasn't functioning correctly. Hopefully it returns. Also wish ESPN and Bleacher Report would update their apps.

    Posted via CB10 via Z30
    03-29-14 03:15 PM
  20. jem9777's Avatar
    jem9777
    The app is still in BlackBerry World. It has never officially been available for the Z30 (not listed under compatible devices), so that's why it doesn't show up for you. I'm guessing you probably have it because you restored from a Z10/Q10 backup?
    03-29-14 05:14 PM
  21. manonthemoon's Avatar
    manonthemoon
    Originally Posted by jem9777
    The app is still in BlackBerry World. It has never officially been available for the Z30 (not listed under compatible devices), so that's why it doesn't show up for you. I'm guessing you probably have it because you restored from a Z10/Q10 backup?
    I previously had a Z10 and when I went to the Z30 is was a fresh install of current leak at that time so no backup. So yeah I did not realize or think about it being not being compatible with my new Z30. Regardless it hadn't been functioning correctly on my Z10 at the time opening itself with a "Can't connect to network" error I believe. Thanks for FYI though.

    Posted via CB10 via Z30
    03-29-14 05:54 PM
  22. jem9777's Avatar
    jem9777
    NFL Mobile is working again for me this morning - no more message to update the app, and no update required.

    Posted via the Android CrackBerry App!
    hlg8888 likes this.
    03-30-14 11:42 AM
  23. dhbrell10's Avatar
    dhbrell10
    Anyone having issues linking your Verizon account?

    Posted via CB10
    04-06-14 08:39 PM
  24. DayGlowGreen's Avatar
    DayGlowGreen
    Downloads but will not open as of 6:00p 5/13/14 with new software update.
    05-13-14 07:08 PM
  25. manonthemoon's Avatar
    manonthemoon
    Originally Posted by DayGlowGreen
    Downloads but will not open as of 6:00p 5/13/14 with new software update.
    Are you saying there is an update coming? Or that the app is returning?

    Posted via CB10
    05-13-14 08:49 PM
29 12
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