1. hennesseystealth's Avatar
    My Z10 (10.3.0.1154 and 10.3.0.1418) says it has sent a video but the person at the other end never receives it. I have tried multiple times and no success. Anyone else with this issue? I can receive videos, no problem.
    10-12-14 12:21 PM
  2. hamsterwheel's Avatar
    Do you have the latest version of whatsapp? Maybe delete it and reinstall it...
    10-14-14 09:21 PM
  3. hennesseystealth's Avatar
    I was running the latest from Beta Zone and then found a newer update (2.11.934.2). Same issue on both versions. Never had this issue when I was using the full released version.

    I haven't done an uninstall and reinstall as I didn't want to lose my conversations. Not sure if those will be saved or lost.
    10-14-14 09:37 PM
  4. hamsterwheel's Avatar
    I was running the latest from Beta Zone and then found a newer update (2.11.934.2). Same issue on both versions. Never had this issue when I was using the full released version.

    I haven't done an uninstall and reinstall as I didn't want to lose my conversations. Not sure if those will be saved or lost.
    There is a backup option for conversations in Whatsapp isn't there? Yes - settings - media settings.
    10-14-14 09:41 PM
  5. hennesseystealth's Avatar
    There is a backup option for conversations in Whatsapp isn't there? Yes - settings - media settings.
    Thanks. Didn't know that was an option. I did a backup and deleted the app and reinstalled the latest from Beta Zone. It recognized the back up and the restore looks fine. However, it will not send "longer" videos, just shorter ones.

    So the bug seems to be in the way Whatsapp is suppose to handle larger video files. As an example, I had a 22Mb file that I have been trying to send. When I select that file, Whatsapp says it is too big and the video will be truncated to 16Mb. That is when it says it is sending it but it never arrives at the other end. I used a shorter video (8 seconds) and it sent just fine.
    10-14-14 10:06 PM
  6. hamsterwheel's Avatar
    Good! Not sure why they put limits . Even BBM does that.
    10-14-14 10:26 PM

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