1. chiphazard's Avatar
    Uninstalled and Candid was still showing in hub. Re installed it and Uninstalled again to see if it would go away, but it only got worse. Multiple restarts. Hate to have to wipe because of one stupid App. Any ideas?

    Candid Issue-img_20140503_115509.png

    BlackBerry Since 2006. Rogers Halifax, NS - Z10 Official 10.2.1
    05-03-14 10:27 AM
  2. Ecm's Avatar
    I'd suggest uninstalling via the storage tab in the Device Monitor. It certainly seems to be a cleaner uninstall than doing so from the home screen. Then reboot and see it that's done the trick.
    05-03-14 10:32 AM
  3. chiphazard's Avatar
    I'd suggest uninstalling via the storage tab in the Device Monitor. It certainly seems to be a cleaner uninstall than doing so from the home screen. Then reboot and see it that's done the trick.
    I usually uninstall using BlackBerry world

    BlackBerry Since 2006. Rogers Halifax, NS - Z10 Official 10.2.1
    05-03-14 11:34 AM
  4. MikePynn's Avatar
    I have the same problem
    05-04-14 06:49 AM
  5. chiphazard's Avatar
    Here is response from Dev.

    Thanks for the message, we'll get back to you as soon as possible!

    BlackBerry Since 2006. Rogers Halifax, NS - Z10 Official 10.2.1
    05-04-14 06:57 AM
  6. chiphazard's Avatar
    Doesn't show up in ghost commander either under apps.

    BlackBerry Since 2006. Rogers Halifax, NS - Z10 Official 10.2.1
    05-04-14 07:20 AM
  7. chiphazard's Avatar
    Dev says it's an OS issue

    BlackBerry Since 2006. Rogers Halifax, NS - Z10 Official 10.2.1
    05-05-14 10:21 AM
  8. qbo's Avatar
    At this point, all we know is that the third party apps leaves bread crumbs upon uninstall. Because the uninstallation process is completely handled by the BlackBerry 10 OS, we can only assume that hub integrated apps don't install cleanly in the current version of the OS.

    We're truly sorry about this, we will ask BlackBerry employees sometime this week. Stay tuned!
    05-05-14 10:56 PM
  9. chiphazard's Avatar
    All my other apps install and uninstall just fine. Problem must lie with the way this app is installed. This app has to remove the integration not the OS. I will not be happy if I am wiping and restoring this weekend as that won't help this apps reputation.

    Candid Issue-img_20140506_071658.png

    BlackBerry Since 2006. Rogers Halifax, NS - Z10 Official 10.2.1
    05-06-14 05:46 AM

Similar Threads

  1. Replies: 9
    Last Post: 05-19-15, 05:59 AM
  2. WC File Issues Unable to Delete Folder
    By bsrgsit in forum BlackBerry 10 Apps
    Replies: 3
    Last Post: 07-20-14, 08:24 AM
  3. Malaysia - BlackBerry Q10 issues warranty claim
    By francisamc in forum BlackBerry Q10
    Replies: 17
    Last Post: 05-09-14, 07:21 PM
  4. Snapchat issue
    By biznessninja in forum More for your BlackBerry 10 Phone!
    Replies: 2
    Last Post: 05-04-14, 11:59 PM
  5. Native twitter app issues
    By marius de guzman in forum BlackBerry 10 Apps
    Replies: 1
    Last Post: 05-02-14, 06:38 PM
LINK TO POST COPIED TO CLIPBOARD