02-18-14 01:15 PM
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  1. craftEcowgirl's Avatar
    craftEcowgirl
    So, when I select payment as credit card, says this purchase cannot be completed and purchase button is greyed out?? I used to be able to switch to paypal and then when I went back to credit card the purchase button would be selectable. But it wont change. How do I fix this?

    Q10
    02-18-14 12:04 AM
  2. Carjackd's Avatar
    Carjackd
    Trusted Member
    Haven't seen it before, I would try and delete BBW and reinstall from Blackberry.com

    Posted Via my Kick @ss BlackBerry Z30
    02-18-14 12:10 AM
  3. Craig Abernethy's Avatar
    Craig Abernethy
    Check your card details that you entered? Maybe you've typed the expiry date wrong etc...

    Posted via CB10
    02-18-14 10:42 AM
  4. craftEcowgirl's Avatar
    craftEcowgirl
    Originally Posted by Craig Abernethy
    Check your card details that you entered? Maybe you've typed the expiry date wrong etc...

    Posted via CB10
    I checked, everything correct and even entered all info again. Still no change

    Q10
    02-18-14 11:13 AM
  5. FF22's Avatar
    FF22
    Ambassador
    Call credit card company and make sure they did not block it for some reason?
    02-18-14 11:17 AM
  7. Craig Abernethy's Avatar
    Craig Abernethy
    Can you not choose pay through carrier option instead? If you do that it just adds onto your bill at the end of the month. Not sure what it does if your a no contract customer

    Posted via CB10
    02-18-14 12:16 PM
  8. craftEcowgirl's Avatar
    craftEcowgirl
    Originally Posted by Craig Abernethy
    Can you not choose pay through carrier option instead? If you do that it just adds onto your bill at the end of the month. Not sure what it does if your a no contract customer

    Posted via CB10
    Tried that, says I need to change my account to allow it. Have contacted verizon we will see how easy it is. And the paypal auto takes from bank account which I dont want

    Q10
    02-18-14 12:28 PM
  9. Craig Abernethy's Avatar
    Craig Abernethy
    Out of ideas mate, sorry!

    Posted via CB10
    02-18-14 01:15 PM
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