[pambuhr]

I have had this trouble ever since changing my desktop. I cannot see anything in the history about problems of this sort. When I download the BB Link it won't unzip. This is the message I get:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.

I wonder if it is because my desktop is 64 bit now.?
This is very frustrating as I cannot use my phone to its fullest potential. Can anyone help?

[LP_Rigg]

It works just fine on windows 64bit machines. The installer packages with Link are quite finicky. You may want to dump your temp files in /appdata/local/research in motion and then try again. And, it could be a corrupt download.

I periodically have to "cleanse" my windows 7 machine of all things BlackBerry when upgrading Link. In fact, I did a complete registry purge of BlackBerry before upgrading to the most recent BlackBerry Link. Also, uninstalled all my device drivers etc... to start fresh.