1. pambuhr's Avatar
    I have had this trouble ever since changing my desktop. I cannot see anything in the history about problems of this sort. When I download the BB Link it won't unzip. This is the message I get:

    This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.

    I wonder if it is because my desktop is 64 bit now.?
    This is very frustrating as I cannot use my phone to its fullest potential. Can anyone help?
    12-05-13 03:17 PM
  2. LP_Rigg's Avatar
    It works just fine on windows 64bit machines. The installer packages with Link are quite finicky. You may want to dump your temp files in /appdata/local/research in motion and then try again. And, it could be a corrupt download.

    I periodically have to "cleanse" my windows 7 machine of all things BlackBerry when upgrading Link. In fact, I did a complete registry purge of BlackBerry before upgrading to the most recent BlackBerry Link. Also, uninstalled all my device drivers etc... to start fresh.
    pambuhr likes this.
    12-05-13 03:27 PM

Similar Threads

  1. FeedMinder for BlackBerry 10 - a replacement for Social Feeds!
    By acundill in forum BlackBerry 10 Apps
    Replies: 107
    Last Post: 01-04-22, 10:29 AM
  2. BlackBerry Protect Issues on
    By kaleido scope in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 12-06-13, 02:38 PM
  3. Replies: 6
    Last Post: 12-05-13, 05:08 PM
  4. Blackberry Native FlightAware app does not load
    By Jon Tessler in forum BlackBerry 10 Apps
    Replies: 2
    Last Post: 12-05-13, 04:30 PM
  5. BlackBerry's November Triumph - Exclusive New BBM Download Data
    By Fortunate Fool in forum General BlackBerry News, Discussion & Rumors
    Replies: 1
    Last Post: 12-05-13, 03:11 PM