my exact same experience with 2 of my banks!!In my experience the opposite is true... I would struggle if I had to be forced into using an app. I don't necessarily want to be locked into a situation where I have to rely on apps to perform basic tasks. I used my banking website on my Z10 and compared this to the functionality and UI on my BlackBerry Curve for which there is an app. The online banking experience using a browser was considerably better than the phone app, had full functionality and resembled the experience on my PC so no learning curve to get to know way around an app.Posted via CB10
I couldn't said it better!!