1. elmoro's Avatar
    We got the problem that sometimes, 2 times in the last month, the workconnect and
    workbrowser disappears from the our iPhones. Not all phones, only a few and not always the same phones.

    We could not find the reason for this problem until yet.

    Can someone tell me what kind of error and where i should look for it?

    Perhaps someone had this problem already and can help us.

    Thanks in advance
    05-28-15 06:35 AM
  2. kenboutilier's Avatar
    I know there was an issue awhile ago where my iOS devices did a similar thing. BlackBerry support said it was in the BES12 client and the latest update fixed it

    Can you confirm the BES12 Client version on the affected devices is the same

    Do they all have the latest client

    Posted via CB10
    08-03-15 10:39 AM

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