1. Mz.Turtle's Avatar
    So I received a replacement Blackberry and now every time I connect my memory card via mass storage mode I get this on my screen: "A media card has been inserted that contains encrypted content which will be unaccessible by this device. Please place the media card in the original device to access the content."
    So how do i remove this? I don't have the old BB so what do i do?
    07-25-09 11:20 PM
  2. Mz.Turtle's Avatar
    Nobody has had this issue?
    07-26-09 07:40 PM
  3. FF22's Avatar
    I believe that you probably used encryption on your old device and only THAT DEVICE can provide the key to decode it.

    The data is probably NOT recoverable so you can either delete those files or format the entire card and start anew.

    Good luck
    07-26-09 08:52 PM
  4. handoko.winarto's Avatar
    I formatted the memory card once.. After that, no longer an issue for me.
    07-27-09 09:10 AM
  5. DJDakoo's Avatar
    ya formatting will clear up the problem...thats what I did to an old one I had
    07-31-09 03:57 PM
  6. geminii's Avatar
    I have the same issue, and am trying to avoid formatting as this will destroy my data which I can not do. There has to be a way around this. If I find something I will post.
    08-08-09 09:50 AM
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