1. devo6786's Avatar
    I just got my burgundy seidio case in the mail and the upper left side doesnt want to snap together. is it broken or just a pain?
    03-02-09 07:23 PM
  2. devo6786's Avatar
    :-( the side piece is warped downward so it doesnt snap properly. anyone know how i can get a new one shipped to me?
    03-02-09 07:59 PM
  3. AStranger's Avatar
    Have you tried contacting their customer service?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-02-09 08:01 PM
  4. nm1k0's Avatar
    They're customer service is really good. They should help you out and send a new one.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-03-09 07:30 AM
  5. Tronyx's Avatar
    Agree with nm1k0. They will most likely ask you to send them a photo to prove that it is warped and then send you a new one without any hassle.

    Chris
    03-03-09 07:40 AM
  6. JReel's Avatar
    i snap mine from left to right, got the tip from greg24, worked out for me pretty well
    03-03-09 07:41 AM
  7. andyahs's Avatar
    I just got my burgundy seidio case in the mail and the upper left side doesnt want to snap together. is it broken or just a pain?
    I had that exact issue with my Burgundy case and they offered to send me a new one. Do not hesitate to contact them.....
    03-03-09 07:45 AM
  8. devo6786's Avatar
    I sent them an email yesterday so hopefully I hear back. What a bummer tho! I waited a whole week for it

    Posted from my CrackBerry at wapforums.crackberry.com
    03-03-09 10:21 AM
  9. seidioseidio's Avatar
    Hello Devo6786,

    Thank you for your purchase and we are sorry to hear about your experience! Rest assured that if you have already submitted your problem to our customer service that someone will get back to you shortly.
    03-03-09 10:48 AM
  10. devo6786's Avatar
    Hello Devo6786,

    Thank you for your purchase and we are sorry to hear about your experience! Rest assured that if you have already submitted your problem to our customer service that someone will get back to you shortly.
    thanks a lot:-)
    03-03-09 01:48 PM
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