1. DreamBerry's Avatar
    Just received this reply from Otterbox about the screen protector not being included when you purchase this case directly from AT & T and figured I would share. I can't figure out why AT&T would REQUEST that the screen protector not be included for their version.


    Sent: Friday , September 24, 2010
    Subject: Did not get screen protector with my Blackberry Torch

    To Whom It May Concern:

    I purchased one of your Otterbox Commuter Case for my Blackberry Torch at AT&T. I see on your website that the case should have come with a Screen Protector. Mine did not come with a Screen Protector.

    Please let me know how I would be able to get the protector. I paid a good amount of money for my Commuter Case, and it is a bit disappointing that something that should have been included wasn't.

    Thank you.



    ************************************************** *****

    Otterbox's Reply:

    Update for Case #XXXXX - "Did not get screen protector with my Blackberry Torch"

    The screen protectors were not included in AT&T's version of the cases at their request. When we begin selling these cases later this year, they will include the screen protector.

    Best,

    XXXXXX
    10-01-10 11:51 AM
  2. jlb21's Avatar
    Well that sucks the big wazoo. AT&T must have forced Otter's hands as Otter normally is not like this.

    Stupid. Forcing customers to fork over more money just to buy the screen protector.

    I am just surprised by this. Then again, maybe not as $ talks.
    10-01-10 01:03 PM
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