1. RakacKey2's Avatar
    Just info...this new bbm update (from 10days aproximately ago) fixed all bbm notification bugs. Now BBM works perfect again.
    Hooray!
    herbersh and Sime0n_S like this.
    02-08-19 02:27 PM
  2. BigAl_BB9900's Avatar
    Just info...this new bbm update (from 10days aproximately ago) fixed all bbm notification bugs. Now BBM works perfect again.
    Hooray!
    notification in the hub? because it's still very hit and miss for me, and I have to manually check for BBM messages...
    .... Key2 PRD63824001 with ABL911 patch - BBM version 3.3.20.74 (all my apps are up to date according to PlayStore and I am currently rebooting the phone approximately twice a week).
    Last edited by BigAl_BB9900; 02-09-19 at 03:02 AM. Reason: formatting / typos
    farmwersteve likes this.
    02-09-19 02:55 AM
  3. fcbold's Avatar
    Same here. BBM randomly shows up in the Hub. Also, can't start a new BBM using the compose feature in the Hub. BBM customer service told me to upgrade to the latest version...but I already had it. they said it was on the Hub side, not BBM.

    My wife (LG G7) and my friend (Samsung S8) have no issues whatsoever
    BigAl_BB9900 likes this.
    02-11-19 05:43 PM
  4. BigAl_BB9900's Avatar
    Same here. BBM randomly shows up in the Hub. Also, can't start a new BBM using the compose feature in the Hub. BBM customer service told me to upgrade to the latest version...but I already had it. they said it was on the Hub side, not BBM.

    My wife (LG G7) and my friend (Samsung S8) have no issues whatsoever
    This issue continues to disappoint me - you'd think that BlackBerry (who develop the Hub) and Emtek (who develop BBM under licence from BlackBerry) could get their fingers out and resolve this issue...
    ... and if, for some reason, this issue is caused by some underlying Android OS 'feature', then BlackBerry & Emtek should be open and up-front and tell us about this.

    At the end of the day, both of these services have the BlackBerry name attached to them, and this issue does the opposite of enhancing the BlackBerry brand.
    02-12-19 02:11 AM
  5. Chuck Finley69's Avatar
    This issue continues to disappoint me - you'd think that BlackBerry (who develop the Hub) and Emtek (who develop BBM under licence from BlackBerry) could get their fingers out and resolve this issue...
    ... and if, for some reason, this issue is caused by some underlying Android OS 'feature', then BlackBerry & Emtek should be open and up-front and tell us about this.

    At the end of the day, both of these services have the BlackBerry name attached to them, and this issue does the opposite of enhancing the BlackBerry brand.
    BlackBerry doesn’t care about BBM for BB10 after 2019 and probably isn’t even concerned now. Emtek is literally the developer for BBM for Android/IOS now. It’s user base is far beyond any BB or BBMo devices now and hub just doesn’t exist in their usage environment. Basically, Emtek and BB are more about Emtek licensing the platform for the immediate user base and expanding it to Android/IOS ecosphere regardless of keeping BB or BBMo users.
    02-12-19 09:32 AM
  6. BigAl_BB9900's Avatar
    BlackBerry doesn’t care about BBM for BB10 after 2019 and probably isn’t even concerned now. Emtek is literally the developer for BBM for Android/IOS now. It’s user base is far beyond any BB or BBMo devices now and hub just doesn’t exist in their usage environment. Basically, Emtek and BB are more about Emtek licensing the platform for the immediate user base and expanding it to Android/IOS ecosphere regardless of keeping BB or BBMo users.
    Hi Chuck,

    My post was about BBM for Android (eg " underlying Android OS 'feature'' "), and I believe that BlackBerry still develop the BlackBerry Hub software that is on my Key2 (and a load of other people's non-BlackBerry Android phones).

    Maybe then, the issue is not with Emtek, but with BlackBerry for the Hub software?
    02-12-19 11:29 AM
  7. Chuck Finley69's Avatar
    Hi Chuck,

    My post was about BBM for Android (eg " underlying Android OS 'feature'' "), and I believe that BlackBerry still develop the BlackBerry Hub software that is on my Key2 (and a load of other people's non-BlackBerry Android phones).

    Maybe then, the issue is not with Emtek, but with BlackBerry for the Hub software?
    Could be. The last part of my comment is about the gulf between Emtek and BB Limited. I’m merely commenting that BBM doesn’t really matter to BB anymore than and probably less than Facebook, WhatsApp, Instagram and multiple other hub clients with far more users....
    02-12-19 11:37 AM
  8. BigAl_BB9900's Avatar
    Gotcha...
    02-12-19 11:54 AM
  9. Joycewa's Avatar
    Fixed what? with every update comes a new bug!!! This time its random adding of contacts from goodness knows where!
    02-14-19 08:34 PM
  10. Chuck Finley69's Avatar
    The primary issue with updates are they’re updating for all of Android not just BBAndroid. Emtek is updating the app for Android users in general not BBAndroid users. Android developers are expected to fix problems for all OEMs, so they update and test for the most common devices. When error reports come in, they’ve been fixing them. I have various Android ecosystem glitches, some app related, with BBAndroid. Usually, they’re fixed in quick manner...
    02-15-19 09:05 AM

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