1. irenejazz's Avatar
    I keep trying to video call my father who uses a Classic and the app says "Video call unsupported between devices".
    Does that make any sense?
    How to solve this issue?

    Help!!

    Posted via CB10
    siglerm likes this.
    03-20-17 04:44 PM
  2. Bla1ze's Avatar
    You can't video chat from BB10 to Android and vice versa. You can only make BBM Voice calls.
    You can start a BBM video call with contacts who are using a supported Android™ or iOS device. When you call a BBM contact who is using a BlackBerry 10 device, your call is connected with voice only.
    https://help.blackberry.com/en/bbm-f...126155648.html
    03-20-17 04:47 PM
  3. ray689's Avatar
    I keep trying to video call my father who uses a Classic and the app says "Video call unsupported between devices".
    Does that make any sense?
    How to solve this issue?

    Help!!

    Posted via CB10
    The only way this issue will be resolved is for BlackBerry to add the ability for video calls to BBM on BB10 and that doesnt look like it's happening any time soon.
    03-20-17 07:12 PM
  4. irenejazz's Avatar
    That's terrible news

    Posted via CB10
    03-20-17 07:30 PM
  5. elfabio80's Avatar
    That's why people also keep on using WA.... I am wondering what are thoughs of Chen on this matter, if he is able to understand the problem somehow!

    Posted via CB10
    03-24-17 03:05 AM
  6. Aju's Avatar
    Nobody is asking bb this question anymore?

    PassportSQW100-4/10.3.3.2163
    03-24-17 11:08 AM
  7. muhammri's Avatar
    Believe currently Bbm video only between
    1) bb10 to bb10
    2) android to android & ios
    3) ios to ios & android

    While as between bb10 and android/ios = believe we can just keep dreaming

    Posted from  Passport :Red Edition
    03-24-17 08:22 PM
  8. Rodney Wilder's Avatar
    Believe currently Bbm video only between
    1) bb10 to bb10
    2) android to android & ios
    3) ios to ios & android

    While as between bb10 and android/ios = believe we can just keep dreaming

    Posted from  Passport :Red Edition
    That is correct. Believe it's a different backend system and codecs for bb10 bbm video than the cross platform bbm video on ios and android.
    Fingers crossed they update but it's been a year or more so not holding my breath

    Posted via CB10
    03-27-17 04:58 PM
  9. nhatanh181's Avatar
    At least they can do is BBM video between blackberry devices. I find it's absurd that you can't video between bb10 and Droidberry. Try so hard to make family members stay with blackberry, later find out we can't BBM video. Disappointed!

    Posted from BlackBerry Passport.
    asiayeah likes this.
    04-01-17 08:29 AM

Similar Threads

  1. Just received the March PRIV update on T-Mobile and WOW!
    By willyq711 in forum BlackBerry Priv
    Replies: 19
    Last Post: 06-15-17, 08:45 AM
  2. Ford sync 3 Android auto
    By baddad61 in forum BlackBerry Android OS
    Replies: 5
    Last Post: 03-29-17, 08:44 PM
  3. One specific app keeping me on bb10
    By djchrisluna in forum General BlackBerry Discussion
    Replies: 29
    Last Post: 03-26-17, 11:24 PM
  4. Replies: 2
    Last Post: 03-20-17, 03:58 PM
LINK TO POST COPIED TO CLIPBOARD