1. etnt7's Avatar
    When I receive or send an voice message, I can't listen to them. When I open it WhatsApp crashing. Very strange.

    I'm running os 10.2.0.1725 STL100-2
    WhatsApp version 2.11.66.2.

    Before the upgrade to the latest WhatsApp version I had the same problem.
    Never had this until I upgrade after os 10.2.0.1047.
    I had all the leaked versions.
    With all the leaked versions after 1047 I had this issue with WhatsApp.

    Anybody else with the same issue.
    Does anybody know how to solve this problem?

    Posted via CB10
    09-18-13 08:52 AM
  2. Uzi's Avatar
    Have you try reinstall the apps?

    Posted via CB10
    09-18-13 09:23 AM
  3. etnt7's Avatar
    Have you try reinstall the apps?

    Posted via CB10
    Yes, did that. Same problem.

    Posted via CB10
    09-18-13 09:27 AM
  4. Uzi's Avatar
    WhatsApp voice memo issue-img_20131010.png
    Hmm..how bout the apps permissions? Have you turn it on?

    Posted via CB10
    09-18-13 09:34 AM
  5. etnt7's Avatar
    Click image for larger version. 

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    Hmm..how bout the apps permissions? Have you turn it on?

    Posted via CB10
    All the permission are on. I have tried it to turn it off then on. Still no working voice memo

    Posted via CB10
    09-18-13 09:40 AM
  6. ONLYuseBB10's Avatar
    do you have to use a leak?? maybe it doesn't work on that one leak yiu're using :/

    Visit me on my BBM Channel: C0012372E
    09-18-13 09:46 AM
  7. Uzi's Avatar
    It works for me i'm on Q10SQN100-3/10.2.0.1725
    Hard reboot?hold vol+/-?

    Posted via CB10
    09-18-13 09:50 AM
  8. etnt7's Avatar
    I want to stay on this leak. 10.2 off course.

    Posted via CB10
    09-18-13 09:55 AM
  9. etnt7's Avatar
    It works for me i'm on Q10SQN100-3/10.2.0.1725
    Hard reboot?hold vol+/-?

    Posted via CB10
    Also did that.. not solving the problem.

    Posted via CB10
    09-18-13 09:55 AM
  10. Uzi's Avatar
    Very strange mine have no issue with voice notes on watsapp,would you try re-run the autoloader 10.2.0.1725 again and see if that solve your issue..

    Posted via CB10
    09-18-13 10:03 AM
  11. etnt7's Avatar
    Very strange mine have no issue with voice notes on watsapp,would you try re-run the autoloader 10.2.0.1725 again and see if that solve your issue..

    Posted via CB10
    Did that all ready with an security wipe, was not helping.

    10.2.0.1047
    10.2.0.1323
    10.2.0.1371
    10.2.0.1443
    10.2.1.200
    10.2.0.1725

    I had all these version installed.
    Sinds 1323 I have this issue.

    Posted via CB10
    09-18-13 10:23 AM
  12. Uzi's Avatar
    Wow sorry cant help you bro I hope someone will come and find another solutions

    Posted via CB10
    etnt7 likes this.
    09-18-13 11:01 AM
  13. tinochiko's Avatar
    I also had this problem, at the time it seemed I was the only one, was on the official latest os just loaded latest leak hopefully that may change things, but u really think it's a whatsapp bug but don't know why more people aren't affected :/

    Kind Regards, Tino Chiko C0008DDD1 TechCraze!
    09-19-13 01:14 AM
  14. sgjohnson92's Avatar
    I have the same issue, however I found that it only occurs when I go into my whatsapp messages via the hub.. try actually opening the whatsapp application into an active frame and listening there and hopefully it should work as it does for me!

    Posted via CB10
    09-19-13 02:38 AM
  15. etnt7's Avatar
    I have the same issue, however I found that it only occurs when I go into my whatsapp messages via the hub.. try actually opening the whatsapp application into an active frame and listening there and hopefully it should work as it does for me!

    Posted via CB10
    That doesn't work for me. WhatsApp still crashing when I try to listen to an voice memo. But thnx..

    Posted via CB10
    09-19-13 08:13 AM
  16. tinochiko's Avatar
    That doesn't work for me. WhatsApp still crashing when I try to listen to an voice memo. But thnx..

    Posted via CB10
    Yup mine crashing too, hopefully when whatsapp update to 10.2 they'll fix that


    Kind Regards, Tino Chiko C0008DDD1 TechCraze!
    09-19-13 10:00 AM
  17. etnt7's Avatar
    Yup mine crashing too, hopefully when whatsapp update to 10.2 they'll fix that


    Kind Regards, Tino Chiko C0008DDD1 TechCraze!
    I don't think it's an os bug. Because I know people they're running leaked 10.2 without this voice memo bug.

    Don't know what to do about it.
    Think I must deal with it.

    Posted via CB10
    09-19-13 10:06 AM
  18. shaunj539's Avatar
    Have you updated to the new version released recently?

    Posted via CB10

    Edit: Missed you already said you did.
    09-19-13 10:41 AM
  19. tinochiko's Avatar
    I don't think it's an os bug. Because I know people they're running leaked 10.2 without this voice memo bug.

    Don't know what to do about it.
    Think I must deal with it.

    Posted via CB10
    Yes but whatsapp may not have released THEIR 10.2 version of Whatsapp not the OS, that's what I mean, I hadn't acc updated to the latest whatsapp version because it wasn't showing up. Had to search whatsapp in BlackBerry App World, but I'll see if that changes anything, otherwise you can always find the file from file manager> voice notes

    Kind Regards, Tino Chiko C0008DDD1 TechCraze!
    09-19-13 11:30 AM
  20. tinochiko's Avatar
    Nope, nice update but whatsapp still crashes..

    Kind Regards, Tino Chiko C0008DDD1 TechCraze!
    09-19-13 11:44 AM
  21. etnt7's Avatar
    Have you updated to the new version released recently?

    Posted via CB10

    Edit: Missed you already said you did.
    I did that. Wrote in the first post.

    Posted via CB10
    09-19-13 12:02 PM
  22. etnt7's Avatar
    Nope, nice update but whatsapp still crashes..

    Kind Regards, Tino Chiko C0008DDD1 TechCraze!
    I know man..

    Posted via CB10
    09-19-13 12:03 PM
  23. Brian Simon's Avatar
    Not sure why it crashes. Had the same problem, my voicenotes would not play in Whatsapp neither the HUB or the application. But I did notice I could go into file manager and go to the voice notes and play it from there, but that doesn't solve the problem.
    Anyway in my case I finally figured out, I had a "Bluetooth Home Phone" connected to my Blackberry. When I checked the connection settings for that phone it was set to "Handsfree".
    It would seem that while it was connected to my home phone with the handsfree setting I could not play the audio on my whatsapp.
    The minute I turned off the handsfree everything worked perfectly, so check your other bluetooth connected to your BB.
    Good Luck.
    02-25-15 01:00 PM

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