1. casperkaroff's Avatar
    I am running a Z10STL100-3/10.2.1.1055

    For some reason my contacts are randomly linking together. I had one contact that linked 13 different contacts to that one contact. Not sure of what to do or if anyone else is having that issue. Unlinking the contacts seldom works.

    Posted via CB10
    11-20-13 11:14 PM
  2. akavbb's Avatar
    Two button reset and you are probably good to go.


    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    11-21-13 12:20 AM
  3. dawnjc79's Avatar
    I have a different problem from you. I wish the linking of contacts could be better. I always have to manually link several contacts and every time I install a fresh OS, I have to do it all over again (which I have now given up and left them all unlinked).

    Posted via CB10
    11-21-13 05:40 AM
  4. casperkaroff's Avatar
    Two button reset and you are probably good to go.


    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    Trust me. Battery pulls, 2 Button Reset, Removing the accounts and re-adding them does nothing to fix.
    11-21-13 10:26 AM
  5. reiver416's Avatar
    I am having similar issue. When I add a new contact from an email, it is automatically linking the contact with another random contact.
    ib604 likes this.
    11-22-13 03:37 PM
  6. andygale's Avatar
    Yep - I'm having the same issue, Q10 10.2 etc. When I add a new contact it randomly (completely) selects another contact and puts the new number in the old numbers contact. Then if you check out both the new and old and they are linked to each other.. ..huge pain in the neck BB..!
    11-24-13 04:34 PM
  7. ptmh's Avatar
    The only way I fixed it on my z10 was to find the contact with all the links, delete it and add it back.

    Posted via CB10
    11-24-13 07:17 PM
  8. Lostboy5151's Avatar
    I have a different problem from you. I wish the linking of contacts could be better. I always have to manually link several contacts and every time I install a fresh OS, I have to do it all over again (which I have now given up and left them all unlinked).

    Posted via CB10
    Tap on the HELP app on your device... Tap SEARCH.... Type (not to be confused with Tap) LINK CONTACTS!
    11-29-13 06:00 PM
  9. Sriraman Bhashyam's Avatar
    I have had a nightmare unlinking contacts that have linked up all by themselves, sometimes as many as 26 of them! A particular person calls and the phone screens flashes another person's name! This has been very painful and started after I updated to 10.2.1.2102
    I can't wait to get the Q20 once it is released, have been a loyal Blackberry user since 2005 and am considering getting a Nokia Lumia too. I'm a heavy business user and this mess up with contacts affects my work a lot.
    04-07-14 11:16 PM
  10. Gearheadaddy's Avatar
    We all need to send this information to ideamailbox@blackberry.com where the BlackBerry Development Team does read these emails.

    Trusted Member Genius
    04-08-14 01:58 AM

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