12-25-13 12:01 AM
41 12
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  1. cjb55's Avatar
    Stl-4 on VZW running 10.2.1.1055

    I noted today that my visual voicemail has disappeared from my hub and not a selection available in the phone section. Only have "all" and "missed" available. Called myself to test and received message below.
    Installed last week, no issues. Did perform full restore. Have never had any issues with other leaks and restores. I did search for answer to this issue and found nothing. Thanks in advance!

    Visual voicemail bug - 1055-img_00000499.png

    The message makes no sense to me seeing that I am in a service area that I have data services and can send receive calls.



    Posted via CB10
    11-18-13 09:49 PM
  2. J1124G's Avatar
    had same issue when I did a restore. when I re-installed 1055 without restoring, visual voice mail works. The few times I have tryed to restore on other leak versions, I always find something that doesn't run corectly.


    stl-4 vzw, 10.2.1.1055
    11-18-13 10:11 PM
  3. cjb55's Avatar
    had same issue when I did a restore. when I re-installed 1055 without restoring, visual voice mail works. The few times I have tryed to restore on other leak versions, I always find something that doesn't run corectly.


    stl-4 vzw, 10.2.1.1055
    Thanks!! Got to thinking this am that I'm also having the mms/apn issue. I did do a security wipe after installing os...wonder is that has caused the issue. will do fresh install and restore, no wipe. See if that works. I'd not it's fresh os install and no restore.

    Thanks again!!!

    Posted via CB10
    11-19-13 09:11 AM
  4. harvestlawns's Avatar
    I've got the same issue!, and I did not do a restore, just clean install. Let me know if problem hoes away when you re install....

    Posted via CB10
    11-19-13 09:40 PM
  5. jonty12's Avatar
    Same issue. No way to set up vvm but I see them in the hub (no separate category in the hub). Just can't listen to them. Error when hitting "play".

    Posted via CB10
    11-20-13 10:15 AM
  6. cjb55's Avatar
    Problem Solved!! Just an update. Took the advice of the leak team and performed a fresh install of .1055 without restore. Used "contact X" & "sms backup" for information. Reloaded .1055 without security wipe; reloaded contacts then sms's. then added email and FB/Twitter. Let phone settle down. Then went to HUB; Settings; Visual Voice mail. set up like normal and working perfectly!! No issues with MMS either.
    11-21-13 01:51 PM
  7. cbdwolff7's Avatar
    Problem Solved!! Just an update. Took the advice of the leak team and performed a fresh install of .1055 without restore. Used "contact X" & "sms backup" for information. Reloaded .1055 without security wipe; reloaded contacts then sms's. then added email and FB/Twitter. Let phone settle down. Then went to HUB; Settings; Visual Voice mail. set up like normal and working perfectly!! No issues with MMS either.
    Any issues since?? I did the same now its gone again,.. so frustrating!!
    11-25-13 07:14 PM
  8. show982's Avatar
    I figured out why VVM stops working on 10.2.1.1055. It stops working once you sideload an android apk file.

    I have no idea how to fix the bug though.
    12-04-13 04:07 AM
  9. Jared Abrams's Avatar
    Show982,

    My last install of 1055 with VZW had no apks and vvm still went away. It seems that the password not being saved is the culprit.
    12-04-13 11:43 AM
  10. SLYDoggie#CB's Avatar
    I just encountered this issue. First real issue I have had with 1055. I did download some APKs but VVM was still working after that. I really can't put my finger on what changed that would have caused it to stop. I did a security wipe and once I got the phone back up, VVM was once again working. Once I restored my data (none of my sideloaded Android were restored) VVM wasn't working again. I am able to disable and enable in the "Setup" app on my Z10 but the VVM icon doesn't show up on the Hub nor will it allow me to play the VVM messages... They still show up in my phone app but I get an error when trying to play them. Have read through other posts and there doesn't seem to be a solid fix for this issue.
    12-06-13 12:16 PM
  11. CurtJ's Avatar
    I think all of us with this problem are waiting with hope that a future leak will fix this problem as there has been no reliable circumvention found. I don't know if someone has tried a "clean" install of the leak with no restores and re-installing only Blackberry World apps. But, if this is the case, this doesn't sound appealing to me.

    I just hope it doesn't take a application fix from Verizon to resolve. Could be waiting a long time for that.
    12-06-13 12:45 PM
  12. crackfinder's Avatar
    Verizon Z-10 here too. Running .1055 here and I am receiving visual voice mails from after I installed the OS, however it is not syncing and bringing in my saved ones prior to installing .1055. Also, when I try calling the number 1 speed dial for voice mail it is obviously calling the wrong number as I am getting an audio from Verizon saying I am not calling a working number.

    Posted via CB10
    12-06-13 03:10 PM
  13. Rodney Wilder's Avatar
    I figured out why VVM stops working on 10.2.1.1055. It stops working once you sideload an android apk file.

    I have no idea how to fix the bug though.
    I have many apk files sideloaded and my vvm works fine.

    Posted via CB10 from my Z30
    12-06-13 03:43 PM
  14. kazmi's Avatar
    It seems that the verizon network is not pushing the correct settings to the device once something resets it. In my case, what reset it was a security wipe that I performed because I had the "blank Account Settings screen" issue..I lost VVM and MMS capability right after. I have since downgraded to 1803 and it is back to working as before/expected.
    12-06-13 06:32 PM
  15. crackfinder's Avatar
    Got mine working finally on .1055.

    Posted via CB10
    12-08-13 11:29 AM
  16. Gearheadaddy's Avatar
    Got mine working finally on .1055.

    Posted via CB10
    Please post how you got it to work...

    Trusted Member Genius on a Z10
    12-09-13 01:50 PM
  17. homer1475's Avatar
    Had the same issue here on AT&T as well, worked fine for a few days after loading 1055, then all of a sudden it crapped out(kept telling me to call my voicemail to set it up, would call and no change). I spent hours on the phone with AT&T(figured out everything was fine on their end), reloaded the OS(several times, with a wipe, with no wipe(I never do a restore) ), nothing fixed it.

    I finally gave up and thought I would try to sideload the VVM .bar's, split the OS into separate .bar's using Sachesi, side loaded the 2 vvm .bar's from the OS, and haven't had a single issue since. No idea what this accomplished(would think reloading the OS would do the same thing?), but haven't had an issue in 2 weeks.
    12-09-13 02:46 PM
  18. crackfinder's Avatar
    Bug is back...

    Posted via CB10
    12-09-13 06:40 PM
  19. howards's Avatar
    Had the same issue here on AT&T as well, worked fine for a few days after loading 1055, then all of a sudden it crapped out(kept telling me to call my voicemail to set it up, would call and no change). I spent hours on the phone with AT&T(figured out everything was fine on their end), reloaded the OS(several times, with a wipe, with no wipe(I never do a restore) ), nothing fixed it.

    I finally gave up and thought I would try to sideload the VVM .bar's, split the OS into separate .bar's using Sachesi, side loaded the 2 vvm .bar's from the OS, and haven't had a single issue since. No idea what this accomplished(would think reloading the OS would do the same thing?), but haven't had an issue in 2 weeks.
    Can you post the VVM bars? I am on AT&T and have lost VVM a day or so ago. Thanks!

    Z30 / STA 100-3 / 10.2.1.1055
    12-11-13 04:16 PM
  20. howards's Avatar
    I'm thinking of going back to 1803 because of this bug. I love the 10.2.1.1055 leak but the VVM disappearing is very annoying. I think I'd rather give up the extra features for now.

    Does anyone know if there's a specific 1803 for the Z30 or if its the same one used on the Z10? Thanks!

    Z30 / STA 100-3 / 10.2.1.1055
    12-11-13 04:40 PM
  21. howards's Avatar
    I went back to OS 10.0.1809 and it sorted the problem with Visual Voice Mail . I do notice when you reboot the phone that VVM is missing like it was with1055. The difference is that unlike 1055 you'll get it back again just by calling voice mail.

    Wanted to let you know in case you really wanted VVM back. I can't say I miss 1055 very much except for the picture lock screen. I became a big fan of that, as glitchy as it sometimes is.

    Posted via CB10
    12-17-13 10:10 PM
  22. jhimmel's Avatar
    My VVM disappeared too. Just like others here, on 1055 - it's gone from HUB, gone from Phone Settings. I wonder if the new leak fixes this.
    12-20-13 02:28 PM
  23. howards's Avatar
    My VVM disappeared too. Just like others here, on 1055 - it's gone from HUB, gone from Phone Settings. I wonder if the new leak fixes this.
    I've been trying to see if the new leak sorts the VVM problem as well. So far I haven't ran across any posts that talk about it.

    Z30 / STA 100-3 / 10.2.0.1809
    12-21-13 04:39 PM
  24. jhimmel's Avatar
    I've been trying to see if the new leak sorts the VVM problem as well. So far I haven't ran across any posts that talk about it.

    Z30 / STA 100-3 / 10.2.0.1809
    Look at my thread, here -
    http://forums.crackberry.com/bb10-le...1259-a-886417/
    12-21-13 05:37 PM
  25. howards's Avatar
    Am I correct that when you restored everything you lost VVM, but when you didn't restore anything VVM is not disappearing? If so that's encouraging.

    Z30 / STA 100-3 / 10.2.0.1809
    12-21-13 08:31 PM
41 12

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