1. Sean_K_McLean's Avatar
    I have searched, and if there is a thread already my apologies,.

    After the update (10.3.0.1052) I cannot open any android apps, or even install through snap... not sure if I missed something,or just need to reinstall again? Any help appreciated

    Posted with the best phone ever... Z30 on 10.3.0.441
    08-22-14 02:58 PM
  2. anon1727506's Avatar
    SNAP installed Android Apps work for me. (you did reboot?)

    Not sure what method you used to install, but try again.
    08-22-14 03:08 PM
  3. trsbbs's Avatar
    Did you do a restore from backup once you installed the beta OS?



    Posted via Verizon Z10!
    08-22-14 03:10 PM
  4. Sean_K_McLean's Avatar
    Used SNAP...but they do not finish installing... it hangs on "processing" when trying to install

    Posted with the best phone ever... Z30 on 10.3.0.441
    08-22-14 03:10 PM
  5. Sean_K_McLean's Avatar
    Yes...I did a restore.... thats the problem isnt it?

    Posted with the best phone ever... Z30 on 10.3.0.441
    08-22-14 03:11 PM
  6. trsbbs's Avatar
    Yes...I did a restore.... thats the problem isnt it?

    Posted with the best phone ever... Z30 on 10.3.0.441
    Could be. Have seen the DROID Player get mucked up when restored.



    Posted via Verizon Z10!
    08-22-14 11:34 PM
  7. defyance's Avatar
    try sideloading the 1052 android runtime from my thread then reboot
    08-22-14 11:36 PM
  8. Sean_K_McLean's Avatar
    From your thread... have alink? Lol... been searching for an hour....

    Posted with the best phone ever... Z30 on 10.3.0.1052
    08-23-14 09:32 AM
  9. Sean_K_McLean's Avatar
    Found your thread.... but the link wont open for me.... will let you know.... I am working on it!

    Posted with the best phone ever... Z30 on 10.3.0.1052
    08-23-14 09:35 AM
  10. Sean McLean's Avatar
    Finally got the file installed... no change... still just starts loading the android app then disappears... and trying to load apps through snap it says "initializing" goes to "processing" and then hangs there.... looks like I am going to have to reinstall OS.... grrrr
    08-23-14 12:34 PM
  11. geoffsdad's Avatar
    I had this problem but it was because the installer was hanging and frozen in BBW on an app.once I killed the app that was hung up, the Android runtime and install worked

    Posted via CB10
    08-23-14 12:36 PM
  12. matt4pack's Avatar
    When you restore you have to select custom and uncheck blackberry runtime under application data.



    Posted via CB10
    08-23-14 12:37 PM
  13. CecilTsunami's Avatar
    When you restore you have to select custom and uncheck blackberry runtime under application data.



    Posted via CB10
    Yep. This is what I did wrong the first time and all my Android apps wouldn't work. A security wipe and selective restore fixed the issue.

    Posted via CB10
    08-23-14 01:06 PM
  14. matt4pack's Avatar
    Yep. This is what I did wrong the first time and all my Android apps wouldn't work. A security wipe and selective restore fixed the issue.

    Posted via CB10
    Apparently the mac version of link doesn't allow a selective restore so that could be a problem for some.

    Posted via CB10
    08-23-14 01:15 PM
  15. Sean_K_McLean's Avatar
    Well... reinstalled OS, restored just using contacts and everything is running smooth now! Thanks all for your help

    Posted via CB10
    08-23-14 01:50 PM
  16. Gearheadaddy's Avatar
    I did a full restore after loading 10.3.0.1052. The restore was from 10.3.0.296/442...Everything works good for me...i used a Windows Vista Computer...

    CrackBerry Genius on Verizon 10.3.0.1052
    08-23-14 01:51 PM
  17. failedhumanexistence's Avatar
    I was facing a similar problem, but I couldn't open any Android apps even before I restored. For anyone in a similar situation, just do a security wipe and then go ahead with the custom restore, making sure you uncheck BlackBerry Runtime. If your backup was made on a Mac (like mine was), then you'll have to restore first, then use Link on WIndows to do a backup, then you can do a custom restore. Dragging the .bbb file over to Windows does not work, sadly.

    Now, if I could just find a solution to my radio issues.
    08-23-14 04:24 PM
  18. djRickyV's Avatar
    Read my post! http://forums.crackberry.com/bb10-le.../#post10787050

    I discover a solution. Bye!
    09-01-14 11:24 AM

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