1. kiran kapricorn's Avatar
    Hi
    I am using z10 stl001 & .2102 os
    I made video call in Skype and in less than five minutes the mobile became very hot.
    Is it any bug in Skype or a problem in my mobile ?
    Please suggest.
    Thanks

    Z10
    02-21-14 02:04 PM
  2. jaydee5799's Avatar
    Not having used Skype on my phone, I guess I can't say for sure. However, whenever you do something that is intensive, like graphics for games or long phone calls, the phone heats up. So am I surprised it happens during a Skype call? no i am not.
    02-21-14 02:09 PM
  3. kiran kapricorn's Avatar
    But the call is less than 5 minutes

    Z10
    02-21-14 02:18 PM
  4. Rudy Kruger's Avatar
    I think this is a recent phenomenon with 10.2.1.

    I had a 25 minute Skype call on Thursday morning; the phone was running extremely hot at the end of it and battery had dropped 35% during that time. I never recall experiencing this with earlier OS.

    I am on 10.2.1.2102 as well.
    02-21-14 07:22 PM
  5. Lawrence Steinbach's Avatar
    The reason from what I understand is because it is an android app, and data intensive, which both contribute. Android apps, I have heard, run a lot of extra code processing somehow since they are "translated" for the BlackBerry. Someone correct me if I'm wrong. It's the same thing with apps like Tumblr, etc.

    http://www.petitions24.com/attz30 Let's get the Z30 on AT&T! [/QUOTE]
    02-21-14 09:05 PM
  6. amirnabilkamelsaad's Avatar
    Try to download the one from BlackBerry World and see if that is slightly more optimized than the one you have.
    Skype is notorious with battery drain, I recall seeing my cpu usage going up to 88% during calls.
    Also, if you have just installed a new os and tried skype in under 48 hours, you are running th risk of getting more battery drainage than the usual.
    02-21-14 09:56 PM
  7. kiran kapricorn's Avatar
    The reason from what I understand is because it is an android app, and data intensive, which both contribute. Android apps, I have heard, run a lot of extra code processing somehow since they are "translated" for the BlackBerry. Someone correct me if I'm wrong. It's the same thing with apps like Tumblr, etc.

    http://www.petitions24.com/attz30 Let's get the Z30 on AT&T!
    [/QUOTE]

    The Skype which I installed is from BlackBerry world

    Z10
    02-22-14 01:39 AM
  8. Lawrence Steinbach's Avatar
    Mine is from BlackBerry World also, but it's still just an Android port.

    http://www.petitions24.com/attz30 Let's get the Z30 on AT&T! [/QUOTE]
    02-22-14 01:02 PM
  9. Rudy Kruger's Avatar
    The reason from what I understand is because it is an android app, and data intensive, which both contribute. Android apps, I have heard, run a lot of extra code processing somehow since they are "translated" for the BlackBerry. Someone correct me if I'm wrong. It's the same thing with apps like Tumblr, etc.
    Well, maybe. But I can stream video with Netflix, or stream music with apps like 8tracks, for a long time and the phone neither overheats nor does the battery plummet over 1% per minute - like it now does with Skype on 10.2.1.2102. I use Skype infrequently at the moment (and was surprised at the heat and batttery drain when I used it recently) but going back 4 months I used it every other day on 10.2 (think I was on 10.2.0.1791) and Skype behaved okay then.
    02-22-14 03:50 PM
  10. amirnabilkamelsaad's Avatar
    Well, maybe. But I can stream video with Netflix, or stream music with apps like 8tracks, for a long time and the phone neither overheats nor does the battery plummet over 1% per minute - like it now does with Skype on 10.2.1.2102. I use Skype infrequently at the moment (and was surprised at the heat and batttery drain when I used it recently) but going back 4 months I used it every other day on 10.2 (think I was on 10.2.0.1791) and Skype behaved okay then.
    Not with me, it always ran hot and killed my Q10's battery life and, it just didd that today.
    charley954 likes this.
    02-22-14 06:06 PM
  11. loyallbbfan's Avatar
    I noticed a drastic change in battery drain after chatting on Skype yesterday. I uninstalled the app today, but it has not changed the drain on the battery. Wondering if there is something else occurring?
    02-22-14 08:29 PM
  12. arlene_t's Avatar
    I have skype on my phone. When it's open and I'm using it it overheats the phone. I need to use skype from time to time so I just open it when I need to and log out and close the app when I don't need to use it.

    Posted via CB10
    02-22-14 08:43 PM
  13. reddstar's Avatar
    My Skype is not working at all

    Posted via CB10
    02-25-14 06:54 PM
  14. Rudy Kruger's Avatar
    On 10.2.1.2228 and Skype is behaving much better than 2102. Earlier this evening I was on a 90 minute call; the phone didn't get hot at all and battery dropped 14% during that time.

    Posted via the Android CrackBerry App!
    03-20-14 11:13 PM
  15. psarna's Avatar
    My Z10 also heats up within minutes on a Skype call.

    Z10STL100-1/10.2.1.2141

    Posted via CB10
    03-20-14 11:27 PM
  16. xBURK's Avatar
    Strange, I actually forgot how hot my Z10 got when I first purchased it. After the first update, the issue (if it was one) vanished.

    Powered by BlackBerry
    03-21-14 12:47 AM
  17. dicks-webos's Avatar
    This is very normal (for Skype). Video in Skype causes high CPU and the device gets hot. Also the battery drain in such situations is normal. It is an Android app not running native on BB.

    Alternative solution: update your device to latest leak (10.2.1.2228 or the later one) and install Skype 4.7 via Snap from Play. The later Skype versions have improved battery usage. However you may not see much improvement with video as this is architectural related.
    03-21-14 01:44 AM
  18. 1oo1's Avatar
    This is very normal (for Skype). Video in Skype causes high CPU and the device gets hot. Also the battery drain in such situations is normal. It is an Android app not running native on BB.

    Alternative solution: update your device to latest leak (10.2.1.2228 or the later one) and install Skype 4.7 via Snap from Play. The later Skype versions have improved battery usage. However you may not see much improvement with video as this is architectural related.
    Hey, thanks for the tip.
    Does the Skype you downloaded from Snap make the Z10 run hot as well?
    I know you said it has an improved battery usage so I'm guessing it gets a bit less hot.
    03-21-14 09:07 AM
  19. dicks-webos's Avatar
    Just as hot as always. In the winter thats OK, but in summer.... ARGGGHHHH
    03-21-14 09:47 AM
  20. Gearheadaddy's Avatar
    Signal strength is low??? Just thinking out loud...

    Trusted Member Genius
    03-22-14 01:45 AM

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