1. vutranloc's Avatar
    Hi all... i'm having problem with my q5 running 10.3. I have a Sandisk 16gb u1 sd card works perfectly on my other devices. It works too, in my q5, but after restart the device, all of my docs, music and pics are gone. Strangely, if i go to setting, this card is already mounted and show correctly the capacity and memory used... however, when seeing media card details, it shows all my docs, pictures and music are now "other" type. More strange, if i remove the card and reinstall it then it again works like a charm, till I reset device... I have searched the whole forum and only get 1 person who has the same problem as me, but no solutions though. So anyone who have this annoying things happen to you know how to deal with this can help me out? Thanks

    Posted via CB10
    PALeafs67 likes this.
    05-24-14 11:10 PM
  2. Al moon's Avatar
    can you format the card in the phone ?
    05-24-14 11:26 PM
  3. vutranloc's Avatar
    Yes but after restart the problem still there

    Posted via CB10
    05-24-14 11:29 PM
  4. Al moon's Avatar
    http://www.heise.de/ct/Redaktion/bo/...2testw_1.4.zip

    download that and run your sd thru it to see if your card is toast or if its the phone acting up
    vutranloc likes this.
    05-24-14 11:49 PM
  5. vutranloc's Avatar
    Yeah I tested my card properly... not one single errors...

    Posted via CB10
    05-25-14 12:38 AM
  6. n8tiveg's Avatar
    Could it still be reindexing the files sometimes it takes awhile to show up in the photo gallery or in documents or in the music

    Posted via CB10
    vutranloc likes this.
    05-25-14 12:49 AM
  7. vutranloc's Avatar
    This is getting weirder and weirder...
    I restart and let it reindex for 2hrs. It shows correctly in setting that I have 3.5G music, 1G pictures etc... But in app thay still not recognize all the things, and in file explorer it says no such fules or directory, even though displaying the capacity and space used right... How the hell is that even possible...
    SD card problem on BB10.3 on a Q5.-img_20140525_145045.png
    SD card problem on BB10.3 on a Q5.-img_20140525_145021.png
    SD card problem on BB10.3 on a Q5.-img_20140525_145011.png
    SD card problem on BB10.3 on a Q5.-img_20140525_145136.png

    Posted via CB10 on Blackberry Q5
    05-25-14 02:51 AM
  8. John Vieira's Avatar
    Yeah, it's 10.3 it's a beta version. It's not working properly yet.

    Also, a LOT of people have reported issues with memory cards.

    If you use your memory card a lot, then 10.3 isn't ready for you yet.

    Welcome... to the world of TOMORROW!
    vutranloc likes this.
    05-25-14 03:12 AM
  9. vutranloc's Avatar
    Yeah... tks for making me sure the sd card is not the problem guess i have to put up with it... at least sleep mode have the ability to turn off all connectivity

    Posted via CB10 on Blackberry Q5
    05-25-14 03:18 AM
  10. Vcek's Avatar
    I have 16gb on my q5 with 10.3 beta and everything is working fine(it takes a while to index files).

    Try copying the card's content on a pc then format it from the phone, and then copy everything back.

    Posted via CB10
    vutranloc likes this.
    05-25-14 04:23 AM
  11. vutranloc's Avatar
    I have 16gb on my q5 with 10.3 beta and everything is working fine(it takes a while to index files).

    Try copying the card's content on a pc then format it from the phone, and then copy everything back.

    Posted via CB10
    Tried that 3 times... same result

    Btw, do your q5 vendor id is "?" or -1 or 0 when in 10.3?

    Posted via CB10 on Blackberry Q5
    05-25-14 06:12 AM
  12. Al moon's Avatar
    can you open the music app and just leave it for a while with out minimizing the window just stay on the app itself it should start searching automatically same for pics app
    vutranloc likes this.
    05-25-14 08:40 AM
  13. kbz1960's Avatar
    This has happened on my Z30 with pictures on 10.2 whatever. A reboot fixes it after awhile but it's bug that needs to be fixed.
    vutranloc likes this.
    05-25-14 08:50 AM
  14. vutranloc's Avatar
    Today I borrowed a 2G class 2 sd and test... no errors! I fill it full of music and picture, reset the phone, wait for it to boot and card and all the things are ready! Blackberry is always weird like that...
    And anyone have the vendor id "?" like me...

    Posted via CB10 on Blackberry Q5
    05-26-14 09:03 AM
  15. vutranloc's Avatar
    I HAVE FOUUND THE REASON FOR SD CARD PROBLEM! This afternoon I tried with my other sd card which I used on my hd2 earlier but has been formated. Of course I repartitioned this card to install hd2 android... anyway, when I tried this card with my q5, the same problem like the old card: No files after restart. I was mad and ran to store to buy another card, exactly the same with my old 16G, insert in, format, restart. No more errors! Even after I back all my data up, no errors. To be sure I try my friend's card and it works well too... so the point is BLACKBERRIES DON'T LIKE REPARTITIONED CARD, NO MATTER HOW MANY TIMES YOU FORMAT IT.

    Posted via CB10
    05-28-14 07:17 AM
  16. vutranloc's Avatar
    Fouund... now I have double typing... again...

    Posted via CB10
    05-28-14 07:18 AM
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