1. Johan Surya's Avatar
    i have issue on my Q10 10.2.1.1055
    it can restart itself randonly(i think)
    already happens 2 times
    first time
    1. i take out my Q10 from my pocket, then i see that it is restarting...but i dont know why it is restart, after restart done, i use it for a while, then i put on my pocket
    2. when i take out it, it restarting... :/
    3. after restart done, i shut down it, then after the phone on again, it does not happen again until today i got the same problem.
    Does anyone got "restart issue" too ?
    12-10-13 05:17 AM
  2. qbnkelt's Avatar
    If your reboots are happening regularly, you can check on what may be causing restarts by removing your apps and then add them individually.

    As far as whether folks are experiencing it, I haven't got a Q, but my Z hasn't rebooted once on .1055, and I upgraded two or three weeks ago.
    12-10-13 05:26 AM
  3. damien kupuku's Avatar
    using the same Os 10.2.1.1055, never happen to me, check your last apps installed it may come from there
    12-10-13 05:28 AM
  4. nck20's Avatar
    Had the same thing twice on the same day. For me it was a app that caused the auto restarts, unfortunately I don't remember the specific app which caused it.
    12-10-13 05:48 AM
  5. lxhxr's Avatar
    I've been having the same issue, I think it might have to do with one of the movement sensors (accelerometer, gyroscope, holster sensor....) drivers with 10.2.1.1055 but I'm not sure...

    Posted via CB10
    12-10-13 05:48 AM
  6. Eng.KoD's Avatar
    It happened to me

    Clean install solved it for me

    Posted via CB10
    12-10-13 11:20 AM
  7. freedomx20a's Avatar
    i have issue on my Q10 10.2.1.1055
    it can restart itself randonly(i think)
    already happens 2 times
    first time
    1. i take out my Q10 from my pocket, then i see that it is restarting...but i dont know why it is restart, after restart done, i use it for a while, then i put on my pocket
    2. when i take out it, it restarting... :/
    3. after restart done, i shut down it, then after the phone on again, it does not happen again until today i got the same problem.
    Does anyone got "restart issue" too ?
    happened to me 2x as well.
    12-10-13 12:18 PM
  8. SubXO's Avatar
    12-10-13 02:35 PM
  9. joeldf's Avatar
    I'm on a Z10 that never had a random reboot. I'm running 10.2.1.1055.

    However, after I loaded the updated CB10 app the other day and going through the options, I got a random reboot. My first ever.

    Then I noticed 3 other reboots since.

    I just finished doing an OS reload. We'll see if they come back, or if I cleared out the problem.



    Posted via CB10
    12-10-13 04:40 PM
  10. cevag's Avatar
    It happened to me

    Clean install solved it for me

    Posted via CB10
    what he says, clean install and I would add a security wipe right after and re-install your apps from scratch, it should make it much better.
    12-10-13 04:44 PM
  11. c_legaspi's Avatar
    Never happened to me when I had it installed but I just went back to factory

    Posted via CB10
    12-10-13 10:50 PM
  12. funrider2000's Avatar
    Yes. Not only that, it just started happening Its like it has virus or a software conflict. I had this os on for several weeks and did not see this problem. Initially I did a clean install with security wipe. Everything worked fine at first ( except for some scrambled contacts).
    Last edited by funrider2000; 12-11-13 at 12:14 AM. Reason: Addition comment
    12-11-13 12:09 AM
  13. gabovzla's Avatar
    i have issue on my Q10 10.2.1.1055
    it can restart itself randonly(i think)
    already happens 2 times
    first time
    1. i take out my Q10 from my pocket, then i see that it is restarting...but i dont know why it is restart, after restart done, i use it for a while, then i put on my pocket
    2. when i take out it, it restarting... :/
    3. after restart done, i shut down it, then after the phone on again, it does not happen again until today i got the same problem.
    Does anyone got "restart issue" too ?
    same here... same pone, same leak... ha ha ha
    12-11-13 02:39 AM
  14. anon(4099613)'s Avatar
    I had the same issue until I realized that my restarts only happened with one pair of pants. My Q10 can fit in that small pocket above the main front pocket. I usually shove it in there screen side down or top button down. There's a seam at the bottom of that small pocket that's right in the middle. I realized that my restarts were happening because I was shoving it such that the seam pushes right on the button. Walking and shifting around may cause that button to be hit again. When I wear those pants, I put the phone in screen up. I don't like grabbing my phone from the screen but whatever.

    That's just my silly experience. I hope it's that simple for you. I do read about a lot of restart problems on this site, too many at times.

    Posted via CB10
    Dodger52 likes this.
    12-11-13 04:19 AM
  15. cacciucco's Avatar
    I had the same issue on a Z10, after upgrading to 2.1.1055 everything worked perfectly but then I went into a frenzy of installing APKs and at some point the 'system' on the app monitor was using 50% of CPU and eating 60% of battery. The battery would drain fast and heat up causing the phone to reboot every half an hour. I performed a security wipe and only installed a couple APKs and now it's all back to normal with 16 hours plus of battery life and no reebots.
    C

    Posted via CB10
    12-11-13 05:24 AM
  16. merli001's Avatar
    i never got a restart problem since i bought Q10 including 10.2.1.1055 os.
    12-11-13 02:44 PM
  17. OrbitDrop's Avatar
    I get reboots once every few days. The trigger is always placing the phone on a hard surface or pulling it out of my pocket or briefcase and turning the screen on with the top button. Using a Q10 with 10.2.0.1803.
    12-11-13 02:53 PM
  18. KenV54's Avatar
    i never got a restart problem since i bought Q10 including 10.2.1.1055 os.
    I've had a couple reboots with 10.2.1.1055 while on Bedside Mode at night, latest one was last night. The only app I had running was BB World. Never had a reboot with 10.2.0.1803, or any real problems since the later 10.1.0.xxxx versions. I used to have a lot of reboots on the same Z!) when I was on 10.0.0.xxxx, so I know this was an OS problem.
    12-11-13 06:58 PM
  19. Maiev's Avatar
    happened to me on both z30 and q10, oddly enough q10 isn't even on 10.2.1 lo....
    12-11-13 07:48 PM
  20. hindsketchup238's Avatar
    I have been getting random reboots on my Z10 since last week. I am running 1055 ever since it came out. It's occurring three times every day and I notice each time that it occurs I am using the CB app...

    Z10? Yes it can!
    12-15-13 11:10 PM
  21. Laoye J's Avatar
    you are not alone! It happened to me twice, as the result I loaded the offical OS
    12-16-13 03:45 AM
  22. joeldf's Avatar
    After reloading 1055, it's been several days now and no reboot yet. I reloaded from scratch, Side loaded only the Droid Store app and downloaded android apps straight from GP instead of the third party app stores, and so far, no issues.

    Actual BB apps still take a noticeably long time to open, but that's an issue with 1055 that I hope they'd have fixed by now, being up in the +1800s internally.

    Posted via CB10
    12-16-13 08:27 AM
  23. Johan Surya's Avatar
    I am glad that there is not only me that got this problem...

    Posted via CB10
    12-18-13 12:56 AM

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